Charger is great — App is not
Notifications from the app (when charging starts, stops, etc) have never worked. Support stopped responding to my emails attempting to troubleshoot the issue. Something as basic as notifications should be a minimum requirement for an app. While the charger itself works great, the app leaves much to be desired. Disappointing experience.
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ARAlece R.
Needs some additional work
So far the app has worked OK. Sharing the app with another household member seemed like it would be easy, but it wasn’t as straightforward as it could’ve been. Some fixes that would be appreciated for the app: 1. Make it so multiple people can control all app features as a co-owner versus a user. 2. Support website doesn’t work from a cellular device. It’s just broken. 3. Lockout for certain times of day.
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JJonny_Dub-OR
Won’t charge my vehicle out the box ??? What in the hell!!!!
If you don’t have WiFi this won’t work…. What a disgrace
Ppissedatyou385758483
Awful configuration
When you buy this $500.00 EV charger, the box doesn't tell you that the power source is sold separately. It also doesn't tell you that in order for the app to work, you need a 2.5 Megahertz instead of a 5. This information should be displayed somewhere on the box to determine purchase. You don't find all this out until you have paid an electrician to
Come and install. I do not recommend this product
Come and install. I do not recommend this product
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SShh3278@w
The charger is sturdy and highly reliable
It’s really convenient because once I schedule it for the super off‑peak electricity hours and plug in the car at any time, it automatically starts charging during the super off‑peak period. The charger is sturdy and highly reliable.
GGGOOD LIFE GOOD
