DJI Store Reviews: Is It Legit?

Customer Experience

Positive experience56.0% of reviews
Neutral6.9% of reviews
Negative experience37.2% of reviews

~ Based on 495 written reviews from the US App Store.

What users say about DJI Store

Is DJI Store Safe?

DJI Store – Try Virtual Flight appears safe based on user ratings. AppsHunter Safety Score for DJI Store is 96/100.

This assessment is based on 9,089 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.4% of ratings point to a safe experience
1.9% of ratings suggest some concerns
1.7% of ratings point to a risky experience

~ Based on 9,089 App Store ratings for DJI Store.

Is DJI Store Legit?

DJI Store – Try Virtual Flight appears to be a legitimate app. AppsHunter Legitimacy Score for DJI Store is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Love the virtual flights

I know I’m on an iPhone 14 pro using this app but this app is the definition of FUN! I like how you can fly the mini 4/4pro air 3s and mavic 4 pro. I know how to fly the drones and I have a flip foldable dji right now. Very fun

Dji support

Ich hab am Dienstag mein dji rs4 mini zum
support geschickt da eine Achse kaputt gegangen ist und ich hab EINE Woche später ein neues Gerät erhalten. Die Frau vom support war wirklich super nett, musste zwar auf englisch schreiben war aber kein problem. wirklich 5 sterne für so ein großes unternehmen und so geilen support da weiß man gleich wo man als nächstes einkaufen geht. apropo ich hab noch ein 50€ gutschein erhalten wegen dem ausfall meines gerätes.
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Bestellung DJi

Romo 2. Release Packet mit Geschenken. Unter einer Sendeverfolgungnummern wurden zwei Paketnummer hinterlegt. Die zu unterschiedlichen Zeiten ankamen. Das ist etwas verwirrend.

App DJI

Moi je trouve que votre application est clair et que quand tu hésite il y a la possibilité de voir les différence moi j’ai hésité avec le DJI néo2 et le DJI néo et j’ai choisis le DJI néo2 si vous avez une suggestion moi je voudrais un drone qui film bien et qui va un peu partout.

Best app ever

When I got the app I instantly knew how to fly it and I am now a natural thanks DJI keep on the good work

WHERE IS MEXICO?

It’s quite absurd that to this date there’s no ability to select ANY country in Latin America being that Mexico has ok commercial relationships with China, and adding to that is even worse that we cannot get DJI Care for our devices, so the app is kinda pointless and that’s sad…

别玩饥饿营销了好不好

正经卖卖产品,别搞饥饿营销。

Overly complex setup

Not impressed at all… if the price wasn’t so low I would not have bothered. I had to wait for delivery and missed the 48 hour deadline for the care package which is insurance against damage and flyaways - I found out too late. The setup is a major faff, the instruction manual is inadequate and badly written. I would advise waiting for the competitors to catch up
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Pessimo servizio

Ho fatto un ordine da una settimana ma non è nemmeno partito dal magazzino FedEx dei Paesi Bassi, veramente un pessimo servizio, considerando che ho pagato per un bene che dopo una settimana non so ancora se verrà spedito e consegnato. Sconsiglio vivamente l’acquisto online.

Dil

Türkçe dil desteği neden yok o yüzden bir yıldız veriyorum

👎🏻Extremely disappointing experience with the DJI app and support.

The app is unstable and frustrating to use. Reaching the support chat should be simple, but it feels almost impossible. The chat window appears briefly at the bottom of the screen and then disappears, forcing the user to switch between different tabs and try again and again. Contacting support through the app feels like a struggle instead of basic customer service.
When I finally reached support, the result was not helpful. The app, official website, and support process apply strict regional limitations. If DJI does not ship to your country, you are simply told to contact a local authorized reseller. In practice, this feels discriminatory toward customers in unsupported regions.
The local authorized reseller in my country does not allow customers to buy individual items separately. You cannot buy only a drone, only a battery, only propellers, only a controller, or other compatible parts and accessories separately. Instead, customers are forced to buy complete packages.
For example, I previously bought a Fly More Combo. After losing the drone in water, I still had the controller, goggles, batteries, and other accessories. I only needed to buy a replacement drone, but I was told I had to buy a full package again. The same problem applies even when trying to buy a newer compatible drone.
This makes the DJI app, support, and purchasing process feel restrictive, unhelpful, wasteful, and unfair. Customers should be able to buy compatible replacement products and accessories separately instead of being forced into unnecessary bundles.
The same discriminatory experience exists even on the official DJI website. Some newer models, for example the Avata 360, are not available there, and instead customers are forced to use the same buggy mobile app to try to find or buy them. This is a very poor and frustrating customer experience.
Based on my experience, I cannot recommend the DJI app, DJI support, or this sales process.
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All DJI products

All DJI products I got are excellent!

Not able to login since I updated to new update

Hello. Update was installed and now not able to login anymore. I was able to login to Mimo ang fly app and also able to login to desktop for DJI Store Online, but for the mobile DJI online store not able to login. It’s very frustrating

Dil

Türkçe dil desteği halen yok

scam

courier service scam i want my refund!!!

What’s the point of the search bar?

I want to check if o4 is in stock but instead of just telling me it’s sold out it just wastes your time pretending that product doesn’t exist.

アクティベーション

アクティベーションしろと表示が出て使えない。
アプリのメールアドレス入力しても登録できない、ログインできない。
次へが有効にならない。

Awesome Handcrafts

Very handy and useful device I have used ever

iPad app is buggy. Won’t work

Can’t get the service section to work to add device

Plus jamais !!!

Produits défectueux 9x sur 10 !!!
Hotline inexistante!