别玩饥饿营销了好不好
正经卖卖产品，别搞饥饿营销。
Overly complex setup
Not impressed at all… if the price wasn’t so low I would not have bothered. I had to wait for delivery and missed the 48 hour deadline for the care package which is insurance against damage and flyaways - I found out too late. The setup is a major faff, the instruction manual is inadequate and badly written. I would advise waiting for the competitors to catch up
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👎🏻Extremely disappointing experience with the DJI app and support.
The app is unstable and frustrating to use. Reaching the support chat should be simple, but it feels almost impossible. The chat window appears briefly at the bottom of the screen and then disappears, forcing the user to switch between different tabs and try again and again. Contacting support through the app feels like a struggle instead of basic customer service.
When I finally reached support, the result was not helpful. The app, official website, and support process apply strict regional limitations. If DJI does not ship to your country, you are simply told to contact a local authorized reseller. In practice, this feels discriminatory toward customers in unsupported regions.
The local authorized reseller in my country does not allow customers to buy individual items separately. You cannot buy only a drone, only a battery, only propellers, only a controller, or other compatible parts and accessories separately. Instead, customers are forced to buy complete packages.
For example, I previously bought a Fly More Combo. After losing the drone in water, I still had the controller, goggles, batteries, and other accessories. I only needed to buy a replacement drone, but I was told I had to buy a full package again. The same problem applies even when trying to buy a newer compatible drone.
This makes the DJI app, support, and purchasing process feel restrictive, unhelpful, wasteful, and unfair. Customers should be able to buy compatible replacement products and accessories separately instead of being forced into unnecessary bundles.
The same discriminatory experience exists even on the official DJI website. Some newer models, for example the Avata 360, are not available there, and instead customers are forced to use the same buggy mobile app to try to find or buy them. This is a very poor and frustrating customer experience.
Based on my experience, I cannot recommend the DJI app, DJI support, or this sales process.
When I finally reached support, the result was not helpful. The app, official website, and support process apply strict regional limitations. If DJI does not ship to your country, you are simply told to contact a local authorized reseller. In practice, this feels discriminatory toward customers in unsupported regions.
The local authorized reseller in my country does not allow customers to buy individual items separately. You cannot buy only a drone, only a battery, only propellers, only a controller, or other compatible parts and accessories separately. Instead, customers are forced to buy complete packages.
For example, I previously bought a Fly More Combo. After losing the drone in water, I still had the controller, goggles, batteries, and other accessories. I only needed to buy a replacement drone, but I was told I had to buy a full package again. The same problem applies even when trying to buy a newer compatible drone.
This makes the DJI app, support, and purchasing process feel restrictive, unhelpful, wasteful, and unfair. Customers should be able to buy compatible replacement products and accessories separately instead of being forced into unnecessary bundles.
The same discriminatory experience exists even on the official DJI website. Some newer models, for example the Avata 360, are not available there, and instead customers are forced to use the same buggy mobile app to try to find or buy them. This is a very poor and frustrating customer experience.
Based on my experience, I cannot recommend the DJI app, DJI support, or this sales process.
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All DJI products
All DJI products I got are excellent!
Not able to login since I updated to new update
Hello. Update was installed and now not able to login anymore. I was able to login to Mimo ang fly app and also able to login to desktop for DJI Store Online, but for the mobile DJI online store not able to login. It’s very frustrating
What’s the point of the search bar?
I want to check if o4 is in stock but instead of just telling me it’s sold out it just wastes your time pretending that product doesn’t exist.
アクティベーション
アクティベーションしろと表示が出て使えない。
アプリのメールアドレス入力しても登録できない、ログインできない。
次へが有効にならない。
アプリのメールアドレス入力しても登録できない、ログインできない。
次へが有効にならない。
Awesome Handcrafts
Very handy and useful device I have used ever
iPad app is buggy. Won’t work
Can’t get the service section to work to add device
Plus jamais !!!
Produits défectueux 9x sur 10 !!!
Hotline inexistante!
Hotline inexistante!
Cool App If Anything was for Sale
Everything is out of stock every time I check. I guess they build things one at a time. As far as the app goes it functions well and is easy to navigate to items…that are always out of stock.
It’s just a sales app
A complete waste of time as it’s really just a tool to get you to buy more stuff.
And it took me nearly an hour to fully remove it from MacOS. Avoid.
And it took me nearly an hour to fully remove it from MacOS. Avoid.
Fehler
Alles super aber anmelden klappt nicht
Sehr Gut 👍
Ich finde die App bietet viel Raum um sich zu informieren aber was ich bisschen schade finde ist das viele Produkte kein Vieldeo haben oder das der Flugsimulator keine neuen Drohnen hat.
COMPLETELY UNUSEABLE - SIMPLY TERRIBLE
WHOEVER LET THIS BE RELEASED??? This is the worst, most-useless app that I’ve seen for Mac in 20 years. What is the purpose to have wrong size for screen, illegible login buttons running off the screen, can’t see products, video won’t play, etc ZERO VALUE - DELETING NOW.
Can't start app
Can't even login to this app - keyboard not shown on screen at password screen
Failure to accept known id
I logged in with my Gmail and my current password. It works perfectly fine at Gmail. The verification code does not work after 10 tries all kinds of different ones so I can’t even get this downloaded.
Nightmare setting up Experience
The ordering and delivery were great but unboxing and completing the firmware updates and the following calibration were not . Setting up the IMU went to 95% very quickly . It should take a few seconds to move on to stage 3/5 but it was stuck on 95% for 20mins with the drone battery red hot and warning . Tried numerous times and reported it to Tech Support who agreed a return was necessary together with a case number..That was the start of the nightmare , the shipping label did not work , the chat line was just robots to start with giving me fixes and wanting details of the problem then transferred to a human reading from a script asking irrelevant questions .I had the return number but it went on for about half an hour and all I wanted was a shipping label . Also I think they are refunding when I wanted an exchange because they don’t understand me . I hate help lines they are nearly always no help at all .
So am I getting a drone ? I have no idea !
So am I getting a drone ? I have no idea !
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앱이 진짜 불편함
앱카드 결제 다 안 됨
그냥 사이트 가세요
그냥 사이트 가세요
Where is verification code?
Log in - email ok, password ok, but the verifification code cursor is flashing - but how do you get that? They don't email it, or txt it... Can't progress... Yes, all sales pitch so far.
