3% Platform Fee
I also would not recommend using this app, especially if you have roommates. While we weren't charged a platform fee initially, the system has since started charging one, which would add an additional $72 on top of our monthly rent. That's an unreasonable extra expense, so I'll be sticking with my $5 money orders instead.
On top of that, the AutoPay feature appears to be flawed. When setting it up, the system gives you the option to select a specific payment amount. However, it does not honor that selection. Instead, it withdraws the full rent amount from every roommate's account that has AutoPay enabled, regardless of the amount each person designated. This is exactly what happened to us and caused significant financial issues.
On top of that, the AutoPay feature appears to be flawed. When setting it up, the system gives you the option to select a specific payment amount. However, it does not honor that selection. Instead, it withdraws the full rent amount from every roommate's account that has AutoPay enabled, regardless of the amount each person designated. This is exactly what happened to us and caused significant financial issues.
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I like
Easy :-)
Poor account information
Using Domuso that is required by my apartment complex or else they don’t do a lot of whining has been less than useful when an error occurs with their system. It’s your fault and you need to correct it. you can do this by getting a money order or a check and paying a fee in order to pay your rent plus the fee fees that they always charge and an extra fee.
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Fees
I wish the fees for using debit or credit card. Payment was not so high.
Hard to set up
It took me a long time to set up my account, but once I did, the app works fine.
Eh
The initial set up of my account wasn’t the easiest for me or my wife. While I’m not tech savvy she most definitely is so there’s that. Once you’re in the app is easy enough. Nothing special
Decent thus far👍
I’ve had a great experience with the Dosumo app. It’s easy to use, the interface is clean and user-friendly, and it has made managing everything much more convenient. The app works smoothly, and I’ve found it to be reliable and efficient. Overall, I’m very happy with my experience and would definitely recommend Dosumo to others.
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Easy to use
I love how easy this app is to use. I am thankful.
Excelente
La mejor manera de pagar
Rent payment
$80 of rent payment fee for paying with debit is crazy. It’s like paying late fee Smh.. Rent is already insane $2,412 for 1 bedroom.
Predatory evil scam app tanked my credit
It’s unbelievable how everything is a scam these days. My apartment switched to this app from RentCafé which had zero issues, a friendly User Interface and reasonable platform fees. This app on the other hand is hideous, has very few options and is clearly profiting off of fees. It has now twice randomly decided that my bank account was not valid to take funds from. One of these times, it did not take the funds out until about 5 days later after (past when rent was due) and other bills came off of auto pay. This caused me to have a “late rent payment” despite trying to pay early. My credit fell 100 points afterwards. The platform fee for me to pay my rent using a debit card is $20 which is completely outrageous. The MoneyGram option seems to vary by location and half the time requires you to take out a bunch of cash which is obviously dangerous. To make manners worse, my landlords insist I should just Flex my rent and take out yet another payment plan. I suspect this is a scheme by the higher ups to force us to put ourselves into even more debt.
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Very easy to navigate
Great app! Very useful and easy to use. It makes paying rent more convenient!
Transaction history
I would like to see the transaction done immediately
Good app
Great access to pay rental
Forced fee
If you use your bank account, it denies you, forcing you to use debit card with a fee. Feels Preditory
Platform fees criminal
It’s over a $100 charge just to direct deposit on this app. / that’s criminal
Constantly need to sign in
I understand the need of updating the app here and there. However, I only use this app once a month to pay my rent and each time I have to log in. It’s crazy.
Future of rent collection???
I have had this app for 3 weeks to date. Had to redownload every single time because the app freezes when opened. Not just to pay a bill but just to check my status. The website works better but the app is trash.
Please Avoid Domuso
Poor handling of errors with unclear error messages, and these errors happen frequently. The moment you have a working payment method don’t change anything.
Avoid this app
The UI is a disaster; poorly designed, confusing, and genuinely painful to use. Navigation doesn’t make sense, menus are illogical, and simple tasks require way too many taps to complete. If your leasing office utilizes this app, I’m sorry.
