I start with paying $129 for a doctors appointment at 11:30 am, and Dr. Etee Patel was late. I then had an unacceptable telehealth experience with Dr. Patel. I requested refills for four common medications: bupropion, Effexor, finasteride, and lower-dose trazodone for sleep. Two had previously been refilled through DrHouse (Bupro & Trad), Effx commonly taken with Bupro, and Finasteride is unrelated to psychiatry. She repeatedly interrupted me and refused every refill, vaguely citing “drug interactions,” despite my having taken these medications for some time. These are the only four meds I take, so you can google yourself if that was an appropriate response.
When I calmly asked her to explain, she raised her voice and accused me of not listening instead of answering my questions. Patients deserve respect and clear medical explanations. I received neither. I requested a refund and still have not received it.
This was the worst telehealth experiences I’ve ever had. I’ve had great experiences with ZocDoc and a few other telehealth.
Show more