DrHouse User Reviews

Customer Experience

Positive experience85.9% of reviews
Neutral1.1% of reviews
Negative experience13.0% of reviews

~ Based on 355 written reviews from the US App Store.

What users say

Is DrHouse Safe?

DrHouse: Online Doctor Service appears safe based on user ratings. AppsHunter Safety Score for DrHouse is 98/100.

This assessment is based on 9,004 user ratings, with an App Store average of 4.9/5.

Safety Analysis

98.8% of ratings point to a safe experience
0.2% of ratings suggest some concerns
1.0% of ratings point to a risky experience

~ Based on 9,004 App Store ratings for DrHouse.

Is DrHouse Legit?

DrHouse: Online Doctor Service appears to be a legitimate app. AppsHunter Legitimacy Score for DrHouse is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Great service

Dr. Jon hall is great! Thorough and helpful. I’m happy with this service.

Fast - Easy - Got my medical needs met

This platform was not only easy to work with. I was promptly scheduled with a doctor and received the medical care needed - all within a short timeframe. I highly recommend this service!

Very Good Physician

I saw Dr. Garlic who was very concerned and personable I would definitely see her again!

Bad Telehealth Experience

I start with paying $129 for a doctors appointment at 11:30 am, and Dr. Etee Patel was late. I then had an unacceptable telehealth experience with Dr. Patel. I requested refills for four common medications: bupropion, Effexor, finasteride, and lower-dose trazodone for sleep. Two had previously been refilled through DrHouse (Bupro & Trad), Effx commonly taken with Bupro, and Finasteride is unrelated to psychiatry. She repeatedly interrupted me and refused every refill, vaguely citing “drug interactions,” despite my having taken these medications for some time. These are the only four meds I take, so you can google yourself if that was an appropriate response.

When I calmly asked her to explain, she raised her voice and accused me of not listening instead of answering my questions. Patients deserve respect and clear medical explanations. I received neither. I requested a refund and still have not received it.

This was the worst telehealth experiences I’ve ever had. I’ve had great experiences with ZocDoc and a few other telehealth.
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Rip off

Spent $50 for less than 5 minutes. Doctor got on with an attitude. A total rip off. Not worth it.

Ripoff

Advertises med delivery no such thing sends prescription to a random pharmacy so far away. Didnt treat me for what I was actually requesting. Ripoff scam.

Friendly doctors and they listen

Very friendly Dr we've had him multiple times. He listens and helps give advice. I've only had good experiences with this app and doctors.

Very nice Dr.

He came ahead of time, was patient very thorough, patient and break everything down where I can understand overall great doctor.

God Send

my husband and I have both been able to utilize this app and talk to real certified actual doctors who have been able to help us in tight spots on the occasions that we’ve contacted them. That includes getting anabiotic for horrific toothache and also medication for a UTI. This is a fantastic app to keep on your phone for just such an occasion.
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Young again.. maybe

It was wonderful to see a doctor online who could help me with 2 different issues. He was very friendly & helped me understand rheumatoid arthritis “usually” starts when you’re young. I’m 68 but feel like 38! Thanks

Dr was the best dr I’ve ever had very thorough, amazing bed side manner! Second time seeing him!

Andrea Oleary

Sinus infection visit

The DR was very courteous- on time- listened to my issue of chronic infections- suggested what works best for me

Dr.Galic

What a very informative kind caring doctor! Thank you for allowing me to experience this service allowing me to keep working to serve my patients!

Dr Barry

She was professional and knew exactly what I needed to get healthy

Wonderful!

Dr was A+++ love that I can get my medication delivered too, will def use again

Simple but expensive

It’s pretty easy to use but you end up likely paying much more than other telehealth options. First you pay a copay and then you’ll get a second bill that’s much larger than the copay.

Needed emergency help

Immediately responded

Fast and high quality

Dr Galic was highly skilled and trained. She was professional and extremely knowledgeable. Very happy with the service and treatment

Easy & kind

Super simple and easy to do Dr. was very kind and he knew what he was talking about made me feel better about my decision to not need antibiotics

Telehealth Urgent Care

Dr. Omar was awesome! Convenient service while traveling.