Drops: Food & Grocery Shopping appears legitimate, with a few gaps. The AppsHunter Legitimacy Score for Drops is 78 out of 100 points across 7 verification signals from App Store and developer data.

Drops User Reviews

Name: Drops: Food & Grocery Shopping
Rating: 4.38753 (898 reviews)

Drops: Food & Grocery Shopping

DROPS GENERAL TRADING CO. WLL

🍔 Food & Drink

🛍️ Shopping

Customer Experience

Positive experience35.2% of reviews

Neutral4.9% of reviews

Negative experience59.8% of reviews

~ Based on 122 written reviews from the US App Store.

What users say

Summarized from real user reviews of Drops. Based on 898 reviews and a 4.4/5 average, it highlights the 5 positives and 5 negatives reviewers mention most about this Food & Drink app.

Positive things

🚀Fast delivery
👍Excellent customer service
💡Wide range of products
🚀Smooth and easy to use app
🚀Convenient shopping experience

Negative things

💰Expensive prices
🕰️Delayed delivery
🐛Bugs and crashes in the app
🔍Lack of product availability
🤔Inconsistent promo codes and discounts

Is Drops Safe?

Drops: Food & Grocery Shopping appears safe based on user ratings. AppsHunter Safety Score for Drops is 87/100.

This assessment is based on 898 user ratings, with an App Store average of 4.4/5.

Safety Analysis

81.1% of ratings point to a safe experience

2.4% of ratings suggest some concerns

16.4% of ratings point to a risky experience

~ Based on 578 App Store ratings for Drops.

Is Drops Legit?

Drops: Food & Grocery Shopping appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Drops is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Drops

I've been using drops ever since it first launched in Covid and used to sell water only. I am super proud of a local Kuwaiti business that keeps growing. I literily, buy EVERYTHING from drops and I can't remember the last time I went grocery shopping at the supermarket.

de ay an ay

2 months ago

Great app and service

I've been using drops for my weekly grocery for over 3 years now. I like the variety of items available and their service. The downside is it takes around 2 hours to deliver for express service.

Dana NM

3 months ago

Great Kuwaiti App

Such an amazing, user friendly app for all the groceries 💕

Alaaloulou

3 months ago

..

دايما لا يتم الرد على الاستفسارات ولا يوجد وسيله تواصل الا خلال الايميل

Sosostati

3 months ago

Drops

✨🌐 An Excellent shop online! 🌐✨

Neo_granzon89

4 months ago

الاسعار

الاسعر مرتفعة وخدمة التوصيل

salmanzz

5 months ago

ملاحظة

السلع اللي تخلص للأسف مايتم توفيرها سريعاً. تاخذ وقت طويل. وشكراً

أشواق 111

6 months ago

Late delivery

The app never commit to their estimated delivery timing ! Which is so unprofessional .
As they mention ( express delivery ) e.g : arrives before 23:30 , the order was placed 9:35 .. and it’s 23:11 and the order is not here yet ! You should never mention a time that you won’t commit to !

Shayma AlTabbakh

7 months ago

الكويت

ممتاز جدا

ali 2345

7 months ago

Discount codes not applicable to many items

Price changes while the items in the cart in less than 1 hour! How is this legal. Price manipulation at best

You used to have a better promotions, but lately most items i buy are not included in the promo code not even 15%. Items such as protein bars and in bakery section. Most items are overpriced but i am willing to pay a little more for convenience. However, this app is getting greedy and i rarely use it anymore

Fabaaaa899

7 months ago

Worst

Ever

gumbini

9 months ago

Response from developer

We’re really sorry to hear that. This is definitely not the experience we want for our customers. Please reach out to us so we can better understand what went wrong and make it right: 📞 22020050 WhatsApp: wa.me/+96522020235 Your feedback matters, and we’d appreciate the chance to improve.

Discount codes not applicable to many items

You used to have a better promotions, but lately most items i buy are not included in the promo code not even 15%. Items such as protein bars and in bakery section. Most items are overpriced but i am willing to pay a little more for convenience. However, this app is getting greedy and i rarely use it anymore

Fabaaaa899

9 months ago

تطبيق فاشل

تطبيق فاشل ، عدم احترام الوقت ، ماتقدر تقدم شكوى مثل الناس لا انصح فيه

ابو ناصر ٩٠٦

9 months ago

Best application ever

The items are great and the delivery

Hamd62728

10 months ago

التاريخ سليم… الطعم قديم

التطبيق فكرته حلوة، لكن جودة المنتجات الغذائية غير جيدة. بعض المنتجات تاريخها قديم رغم أن تاريخه ما انتهى، يفضل تنتبهون لهذي النقطة لانها مهمة

tattoma1234

a year ago

Best app ever

So many exclusive items

tsmex

a year ago

سيء جـداً

الطلب يطول لما يوصل

عمك يعقوب

a year ago

لايستحق

مندوبي التوصيل يتاخرون 4 ساعات واكثر في التوصيل بالرغم من اختيارك التوصيل خلال ساعتين ويقول لك انتظر اكثر ويعطلك ويخرب عليك يومك ويضيع فلوسك التطبيق غير ثقه لايستحق

ع.ه

a year ago

التوصيل متأخر

عدم الإلتزام في مواعيد التوصيل رغم التواصل مع خدمة الدعم الفني ولكن دون جدوى
مزعج جدًا !

RashedV

a year ago

Very slow delivery

Drivers asking for location even if you put your location in app

Vampire bee

a year ago

Response from developer

Thank you for your feedback. We understand how frustrating it can be when drivers ask for your location despite it being entered in the app. We’re working closely with our delivery team to improve location accuracy and communication for a smoother delivery experience. We appreciate your patience and understanding.