Dupaco Shine Mobile Banking User Reviews

Customer Experience

Positive experience61.3% of reviews
Neutral7.5% of reviews
Negative experience31.2% of reviews

~ Based on 93 written reviews from the US App Store.

What users say

Is Dupaco Shine Mobile Banking Safe?

Dupaco Shine Mobile Banking appears mostly safe based on user ratings. AppsHunter Safety Score for Dupaco Shine Mobile Banking is 83/100.

This assessment is based on 472 user ratings, with an App Store average of 4.2/5.

Safety Analysis

79.9% of ratings point to a safe experience
3.4% of ratings suggest some concerns
16.7% of ratings point to a risky experience

~ Based on 472 App Store ratings for Dupaco Shine Mobile Banking.

Is Dupaco Shine Mobile Banking Legit?

Dupaco Shine Mobile Banking appears to be a legitimate app. AppsHunter Legitimacy Score for Dupaco Shine Mobile Banking is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Buggy - unusable

Can’t even login anymore. On latest iPhone with latest iOS. Laptop works fine though.

Update: now even their website has spyware and can’t login without disabling firewall… awful credit union that sells your data to ad trackers.

Looked at logs they are sending my data to a salesforce ad tracking server. Which is used by spyware companies like Facebook/meta, google, etc.
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Grayed Out “Continue” Button Constantly

Logging in now-a-days is practically impossible. The app consistently does not register that you have typed in your username and password so the “Continue” button on the login is un-clickable. Has nothing to do with network connectivity. Really annoying.

It always errors during login

The app is great when I can actually login. I’ve deleted and redownloaded the app even and it still doesn’t log me in. It just spins the loading circle when logging in and never logs in. It’s extremely frustrating. Please fix.

Fantastic

gorgeous, reliable, customizable (enough). perfect.

Password would paste

I had to update the app and when I did it could not let me paste my password in. Ugh!! Long complicated PW. Thought I’d have to go to the bank to deposit

Mark N

This mobile app is the best thing since sliced bread and I personally would recommend getting it
I have been using this for a almost a year now and it has been a life saver for me because I was hacked by a fake account and Dupaco was right there for me and I got my money back all from having this app on my phone
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Buggy

Can’t even login anymore. On latest iPhone with latest iOS. Laptop works fine though.

Horrible

Cannot use the check picture deposit, leave message through app and no one responds. Currently seeking new credit union to move assets to since Dupaco customer service has declined so badly.

Glitchy

This app is very glitchy. I always have trouble making my auto loan payment. Very frustrating!

My shine

I love to be able to check my account online and this helps me keep my finances on track

App

Shouldn’t have to have a password on your phone to be able to get into the app

Love Dupaco!

Lots of great new FREE features to manage my accounts built in

Works

Wowwee wowzers

This mobile app is so great!

This mobile app is so great!

Best Mobile Banking App

Of the three credit unions I have apps for, Dupaco’s is hands down the best. Not only is it incredibly user friendly, but the added security features provide so much peace of mind.

Shares data with malicious actors

Face ID login and password login no longer works on the app or website using Apple products. Turns out DNS server is flagging sites it’s using during login as malicious. Why a bank app needs to send my login data/stats to spyware/malware websites is beyond me.

This lead me to read their privacy policy which turns out to be horrible. Will not be doing business with this financial institution in the near future

Update: checked firewall, app is still attempting to connect to a known spyware company that tracks users data on login and will not allow you to login unless it succeeds.
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Response from developer

We want to assure you that we do not send your login data to spyware or malware websites. Our security tools help evaluate logins to protect against account takeovers and malicious activity. Occasionally, this may result in false positives. Please reach out to us at service@dupaco.com or give us a call—we’d be happy to work through these issues with you and ensure you can access your account securely. -- Update: Please give us a call or send us an email, and ask for the Software Development Team, so we can discuss this with you. No data is sent to any spyware companies.

Great progress

Glad to see the app process watching out for the users with the new protocols.

Easy to use, quality app

App has always been easy to use, consistent and reliable.

Love the new insights!

The new insights that Dupaco launched are great. I was just alerted that my internet bill increased by $10 and I had no idea! Thank you for this new feature.

Greatly Appreciate the Need to Stay Vigilant

We see so much fraud and scammers now I love that Dupaco has our backs and is looking out for their Members! Updates to continue to keep everyone safe is crucial. Change is not always fun, but neither is loosing your hard earned money. Thank you Dupaco for your keeping the Members safe and the hard work that goes with it. It’s a never ending process in our crazy world today and your team of techies are life saving!! Thank you for all you do.
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