Overcharge
I believe this app overcharges every time. Start checking the time you finish versus the time you book.
Over complicated app
This app could be very easy to use but somehow and for some strange reason they made it over complicated, still recommend to go the old school way and pay with the machines
Doesn’t work
Tried multiple times to set it up and keeps giving me errors. Code that is emailed doesn’t work, tells me my license plate isn’t recognized. I have triple checked all details and it still fails.
The worst parking experience… more than once
I like simple and an app that lets you pay parking should be that. Every time I have tried this app many times now it will not recognise a number plate nor let me pay. Slow and unhelpful
.
Genuinely insane that I have to download an app just to park my car at least let people do it through your website
Requires text verification
All three registration options (Apple, Google, phone) have mandatory phone number verification which can ONLY be done via a text. Even if you provide an email or link your Apple account they still need to send you a text and there's NO WAY around it. I downloaded this app while traveling internationally and I do not have a phone plan that supports SMS (texting). I cannot create an account with this app because whatever software engineers wrote it never thought that someone might possibly not have access to their phone number on an app with international applications.
And the AI support bot is useless as usual and just tries to gaslight me into trying things that cannot possibly work.
And the AI support bot is useless as usual and just tries to gaslight me into trying things that cannot possibly work.
Show more
Warning!
Although I have no charges or receipts in my account & my only parking activity was charged at CHF0.00 three weeks ago, my credit card was still charged today. Looking at the app I also noted a subscription had been set up, unknowingly to me, to debit my account monthly! Whilst the app runs smoothly & the ChatBot seems efficient, these unexpected charges are unwelcome & today’s debit possibly fraudulent, resulting in me needing to cancel my credit card. Not impressed.
Show more
Salamanca Square
Being a visitor, using EasyPay, I didn’t know the number of this car park as there was no sign showing it on display.
A local assisted me but it was a confusing experience 🤔
A local assisted me but it was a confusing experience 🤔
Confusing
Paid for 24h, received 4h, app support was unhelpful, no response from support email
Easy
Works really well and easy to use.
doesn't recognise otp pins
ridiculous app, asking for OTPs for mobile number and email id like its a social media app. on top of that it's declining correct OTPs for no reason. paying for parking is a nightmare on this fkn app
Doesn’t work
Got this app for a trip to Norway and wasn’t able to initiate charging in any of the garages we went to. No errors, simply went straight from starting to charge to stopped and $0 charge.
The subscription implementation is deceptive!
All other apps I’ve had show their subscriptions in Apples app subscriptions, a simple one navigation for all apps, but this one doesn’t. You think that because it’s not shown there that you’ve already unsubscribed, but that’s not the case. You need to go into the actual app and navigate to it.
Dishonest app
I’ve been getting charged every month when I never signed up for a subscription and haven’t been using the app
Great system
Easy no issue
MUST HAVE!!!!!
Best thing my granddaughter did for me !!! Downloading the App! I recommend to all my golden oldies friends!!!
Anything to make life easier as we age🙏🙏🙏
Anything to make life easier as we age🙏🙏🙏
Released my credit card info
While you are basically forced to use this app to pay for parking, I would be exceptionally careful with keeping any of your financial information in the app and would delete the app and account as soon as you no longer need it, especially if you are a tourist. Well after leaving Italy, more than a month later, I had fraudulent charges from easypark. I disputed them with my credit card company and needed to get a new credit card. To answer the obvious question, no I didn’t accidentally sign up for the subscription.
Show more
Works but charges extra
It auto signs you up for a subscription that charges you after 30 days. I saw no warnings about it. Total BS. No refunds
love this app
if it’s free parking why am i getting ticketed for not using the app when i don’t even pay on it
Useless login experience
Won’t even let me login as a first time user - keeps asking for a registration plate from a previous account with no way to over ride it. Waste of time
