EatClub User Reviews

EatClub: Food Delivery App
EatClub: Food Delivery App
Poncho Hospitality Private Limited

Customer Experience

Positive experience80.2% of reviews
Neutral0.8% of reviews
Negative experience19.0% of reviews

~ Based on 121 written reviews from the US App Store.

What users say

Is EatClub Safe?

EatClub: Food Delivery App appears safe based on user ratings. AppsHunter Safety Score for EatClub is 93/100.

This assessment is based on 523 user ratings, with an App Store average of 4.7/5.

Safety Analysis

92.9% of ratings point to a safe experience
2.7% of ratings suggest some concerns
4.4% of ratings point to a risky experience

~ Based on 523 App Store ratings for EatClub.

Is EatClub Legit?

EatClub: Food Delivery App appears to be a legitimate app. AppsHunter Legitimacy Score for EatClub is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Very. Bad

Don’t trust offers

Get a real customer support team

Yall really need to fix your customer support vertical. Not a real single person to help me out with delivery problems.

Response from developer

We truly understand how disappointing this must’ve been. Please send us your details on WhatsApp (+91 9266891271), and we’ll make sure it’s resolved as soon as possible.

amazing app

i love there offer and food

Response from developer

Thank you so much for your feedback. We're happy you enjoyed the experience, and we look forward to serving you again.

Worst customer service. Unhygienic food. Worst app to order from

Horrible horrible customer service. Very unhygienic food. Unprofessional behavior. Worst worst food delivery app.

Best or waste

Waste

Response from developer

We truly understand how disappointing this must’ve been. Please send us your details on WhatsApp (+91 9266891271), and we’ll make sure it’s resolved as soon as possible.

Waste

Please dont make of fool of people by telling them 50 percent off on the first 3 orders. Not worth. Even after 50 percent the price remains the same. At this price and quality of food anyone can order from a genuine restaurant with good food. Scam

Bad

Worst experience while complaint, didnt respond in chat or mail.

Ordering took 1-2 hour to deliver

Ordering took 1-2 hour to deliver. No accountability. No customer support.

Worst food delivery app

While ordering food it shows delivery time of 25-30 mins, and after 25-30 mins it still shows delivery time of 15-20 mins πŸ˜‚πŸ˜‚πŸ˜‚
Also, the restaurant is hardly 100m from my house still they take around an hour to deliver πŸ˜‚

Response from developer

We truly understand how disappointing this must’ve been. Please send us your details on WhatsApp (+91 9266891271), and we’ll make sure it’s resolved as soon as possible.

Worst experience

They got 0 customer support worst service it showed on the app the order will take about 20 min and it came in 1.5 hours and when I issued the complaint it was just ai response worst experience ever

Quality

Good in taste.

I love this app

Rlly good for students

Response from developer

Thank you so much for your feedback. We're happy you enjoyed the experience, and we look forward to serving you again.

Review

Amazing service, food and they genuinely care about our experience. Had a great experience with you guys, i have told alot of my friends about this app:)

Response from developer

Thank you so much for your feedback. We're happy you enjoyed the experience, and we look forward to serving you again.

πŸ‘ŽπŸ‘Ž

Very bad experience stale food πŸ‘ŽπŸ‘Ž

Delayed delivery

Worst experience as a first time user, no partner is assigned plus bad customer experience regret using it

Worst food delivery service

Ordered food via the app , which promised delivery in 13-20 minutes . It’s been over 50 minutes now and the food still hasn’t arrived . There is no customer service to contact . This is the worst food delivery app I ever used .

Disgusting

Quality of food has really gone down. Pizza is filled with mayo instead of cheese now. Will never order from here again and will recommend others don’t as well.

Response from developer

We're sorry to know about your experience. Please tell us in detail about the issue on Whatsapp: +91 7355238239. We will look into this immediately and get back to you with the best resolution.

Very bad

I have ordered food and since 30 min its showing that my food will be delivered in 4 minutes for help the only thing that they are saying is that rider had been assigned however no details if rider has been provided poor working

Response from developer

We're sorry to know about your experience. Please tell us in detail about the issue on Whatsapp: +91 7355238239. We will look into this immediately and get back to you with the best resolution.

Eatclub Rocks

I’m using EatClub food app from last 2.5 years or maybe more than that. The selected food courts on Eatclub food app, delivers delicious food as well as in the very reasonable price. From the time I have started using this Eatclub food delivery app, I honestly don’t check or buy from anywhere else. Also, the amazing part on this app is in case if you’re not satisfied with the food taste, which happens once in a blue., the Eatclub app provides you the Eatclub wines up to hundred coins equals to hundred rupees which you can use to buy on your next order. It’s not till limited here., Eatclub also gives you the option to choose the winning cricket match team while ordering and if you win, then again, credit the Eatclub wines in your account, which you can use on your next order. I am honestly thankful for the Eatclub app for delivering the delicious food and making it in a very reasonable price. So everyone can take this benefit from Eatclub with the satisfaction of delicious food, which is honestly very pocket friendly. Thank you, Eatclub, and since we both meant for each other. 😊
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Response from developer

Thank you for taking the time to write this review. Your kind words encourage us greatly.

A Game-Changer for Food Lovers!!

I recently stumbled upon the EatClub app, and let me tell you, it's an absolute game-changer for food enthusiasts like myself. With a membership fee of just β‚Ή99, I gained access to incredible benefits that have completely transformed my online food ordering experience. First and foremost, the 30% flat discount on every order is a fantastic perk. I have saved a significant amount of money since joining EatClub, making it a no-brainer for anyone looking to cut down on their food expenses without compromising on quality. But the savings don't stop there. EatClub offers free food delivery on every order. This feature alone is worth its weight in gold. No more worrying about additional fees for getting your favorite meals delivered to your doorstep. It's convenient, hassle-free, and further enhances the overall value of being an EatClub member. The app itself is user-friendly and intuitive. Browsing through the vast selection of cuisines is a breeze. The app provides detailed menus, reviews, and ratings, making it easier to make informed decisions about where to order from. It also offers a seamless ordering process, allowing you to customize your meals to your liking. What truly sets EatClub apart is the quality of the restaurants they partner with. From popular local eateries to high-end establishments, the app caters to a wide range of culinary preferences. Overall, I can't recommend EatClub enough. The β‚Ή99, membership fee is a small investment considering the incredible savings and convenience it offers. Whether you're a foodie on a budget or simply enjoy exploring, this app is a must-have. Join EatClub today and unlock a world of delicious possibilities! Rating: (5/5 stars)
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Response from developer

Thank you for taking the time to write this review. Your kind words encourage us greatly.