Can’t log in
We were all sent the QR code for this app at work. It needs a code to log in. I tried the business name, everything I could think of. Already deleted because I can’t do anything with it
Very poor Not helpful
Difficult to navigate. When I clicked on options app did not work.
Love it!
Great resource for work stress and it really is helpful
Phone App Navigation Issues
When using the current version on iOS 18.6.2, the submit buttons can’t be accessed as they are obstructed by the app’s navigation buttons (profile, logout, etc). Which prevents you from completing various registration and interest inventories. Terrible. Will try and use the Web site instead of the phone app.
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Easy to use
Super easy to find help. Another reviewer commented they couldn’t find legal resources. I would recommend using the search function and typing legal. That works for me.
Got connected to care immediately!
With my job requiring a lot of travel, I never know when I'm going to need to reach out for support. This app makes it incredibly easy to get connected with someone I can talk to. Don't know what Id do without it!
Life saver
These guys have now saved me twice from my burning desire to draw last breath.
Great attentive and professional staff, I am very grateful.
Thanks guys!
Great attentive and professional staff, I am very grateful.
Thanks guys!
Poorly designed
Very poorly designed app. Navigation in the app is poorly designed. The app takes you to articles and not the resources you’re looking for. In the end you end up calling the customer service line. The app is basically useless.
1 star for the provider
Had a poor experience with the provider I saw. I didn’t have high expectations to begin with, but they turned out to be completely inadequate at their job. Makes me seriously question the credibility of this company.
Extremely Outdated and Not User Friendly
With all of the text savvy individuals and talent of the present day, it is disappointing that this app is outdated. Upon immediately opening the app, I had no idea where to go for legal consultation, loss recovery, financial advice, mourning coaching, or anything else really. Each available resource subject should be located on a quick tab that immediately takes you to a new page with all of the resources. It was disappointing that self help tips and articles were the primary avenue for assistance. If someone is going through hard times, the odds of them reading countless articles is very slim. Even viewing the app in the download page and seeing the 2.6 star rating was concerning and disheartening. Reviews state that as long as five years ago, people found the app to be outdated and not user friendly even then.
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Easy and lots of ways to access care
Used the app for the first time. It was so easy to find care - and lots of different options.
Very easy to use.
Very easy to use.
Ok features, poor CBT content
The app is straightforward and easy to use, and has good resources. I tried the Animo section on depression and it was… depressing. It tries to teach basic CBT content, but it’s very poor quality. The upshot is basically that depressed people should think positive thoughts and get more exercise-advice depressed people get a lot of, and usually have trouble following. I’m a CBT therapist, and there is a lot more to CBT than this.
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Painfully slow!
The app is slow, gets stuck, you will spend most of your time setting it up and you will still get logged out. Awful!
App does not work
it does not take me to my company BV page to log in. I have uninstalled and redownloaded two times
It’s broken
The app doesn’t even work. It says you have to use the webpage url.
Ugh
App-solutely terrible. By the time a page loads I’ll have quit the job that offers this
Runs slow
Runs slow for no reason, likely to reduce services
After Trying App, You’ll Need Counseling
What a terribly coded app! The pauses with blank screens are numerous and annoying. Really needs overhauling.
Painfully Slow
This has to be the worst app I have ever attempted to use. It is painfully slow, cumbersome, and the functionality would not be acceptable for the 1980’s. This app needs to seriously up their game.
??
Unable to creat an account with app or website. Support was very rude and unprofessional and of course unhelpful.
