eConnect® Mobile vs Credence

Accessing care and support just got easier with eConnect® We all face challenges in our lives that can be difficult to resolve or overcome. The eConnect® app offers expert guidance and helpful tools to address a variety of mental health concerns, such as stress, anxiety, depression, burnout, grief, substance use and more. Simply log into your existing account or create a new personal profile to access all the features, valuable information and resources your program offers. With eConnect®, you can: - Get help navigating life’s challenges from the convenience of your phone or tablet 24/7/365. - Receive program recommendations based on your personal needs and interests. - Quickly access support and easily move between care modalities through our enhanced navigation design. - Discover flash courses, self-assessments, financial calculators, career resources, articles, tip sheets and videos. - Whether you would like to connect with a counselor or coach, assess your emotional fitness, try text therapy or use self-guided resources, support is at your fingertips.

The Credence mobile app is now available for your iPhone intended for use by all Credence Blue Cross and Blue Shield members. Save time, and get your plan details on the go. Features for members: • Log in easily with Touch/Face ID options • Check your claims and benefits • View or email your member ID card • Track your deductible and out-of-pocket spend • Find an in-network provider with the Find Care tool • Communicate securely with Customer Service Use your Credence username and password to access your online account from the app. You can also set up Touch or Face ID for quicker access. *There is no charge from Credence Blue Cross and Blue Shield to download the Credence mobile app, but rates from your wireless provider may apply. This Information is for educational purposes only and is not a substitute for personal care from a licensed physician. Please consult your physician for diagnosis and treatment options.