The worst customer service
I had been a happy, long time customer. However, this season, customer service has dropped to zero. My lawn provider decided it was not worth his while to continue to cut my lawn—despite have accepted the contract to do it. He told Eden but neither he nor anyone at Eden had the baseline professionalism or courtesy to contact me. After no service for a month or so, it took me another month to figure out the situation. Customer service reps did not follow up on promises made. Eden was ultimately unable to provide the service I contracted for in a reliable or timely manner. This is among the very worst, irresponsible customer service I have ever experienced.
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Stop charging me
How do I remove my CC?
Massively increase the snow removal fees after you book!!!
When you book your service they ask fir details and then estimate a really reasonable charges encourage you to book with them. Then when you fill out your credit card details the double the charges without any reason!! The shock is the contractor use shovels and takes hours to finish one drive way for over $85!!!!
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No way to cancel.
I have called and mailbox is full. There is no way to remove my account and they do not respond to emails. They are do continuing to charge me for a home I no longer own and commuting fraud by charging me and not allowing me to cancel. I will be taking legal action soon. Unfortunately you can’t use this app
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Beware- No way to cancel service.
This app is garbage. There is no way to cancel recurring snow removal service. The contractors rarely show up in a timely fashion. I can’t delete my credit card info, so I continue to be charged for a service I no longer want. I’ll be contacting my cc company to dispute charges and remove the recurring service from my payments.
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