eero wifi system User Reviews

Customer Experience

Positive experience40.7% of reviews
Neutral10.3% of reviews
Negative experience49.0% of reviews

~ Based on 923 written reviews from the US App Store.

What users say

Is eero wifi system Safe?

eero wifi system appears safe based on user ratings. AppsHunter Safety Score for eero wifi system is 96/100.

This assessment is based on 197,258 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.2% of ratings point to a safe experience
1.3% of ratings suggest some concerns
2.5% of ratings point to a risky experience

~ Based on 197,258 App Store ratings for eero wifi system.

Is eero wifi system Legit?

eero wifi system appears to be a legitimate app. AppsHunter Legitimacy Score for eero wifi system is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

constant alert badges

this app really violates notification badge norms. if you make me open the app to clear notification badges, you better have a notification center where i can see my notifications. I get alerts and there’s no way to see what they are.

The app keep crashing each time I try to log into it

It ok but the app been crashing for two days each time I try to log into it

love the app but 1 thing

i love eero, but this ui change for live data usage is confusing me

WiFi hook up.

The Installation Was Hooked Up Fast and the tenachian was friendly.

EERO EXPERIENCE

Seamless and simple setup🥳

Broken Parental Controls

Internet device pausing and blocking does not kill existing sessions when device paused. Only prevents new sessions opening. Can start a 2 hour movie 1 minute before the device pause and it will continue streaming until the movie end. Useless for automatic child device access.

like

top 1 internet in AU

Trying to upsell

Just close the windows when it tries to force you to pick a subscription

Live usage disappeared

In 26.9.1 the live data usage feature disappeared. Is it coming back?

Garbage router and app

Every time one of my devices dies and I recharge it, the stupid router sees it as a “New Device” which is very annoying. FIX IT NOW!

Good hardware, pushy sales tactics

So many features that are standard on routers that are significantly more affordable are behind a subscription which is insane given eero’s are fairly pricey.

It’s a real shame because I have had a good WiFi experience with them but I avoid using the app as much as possible because it is full of advertisements for more routers and services.
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Unusable unless you pay

Do not use Eero. recent updates have made this app an advertisement for “eero plus.” The app is horrible to use now. You should look for a different WiFi system provider

EERO 7

If a 70+ guy can install, it must be easy. Thank you Sparklight.

EERO app restart ⚙️ time stamp is not updating…fix bug please ⚠️

EERO app restart ⚙️ time stamp is not updating day 🗓️ & time ⏰ of last event… both iPad & iPhone 📲 app variants are affected even after also restarting both devices running the latest firmware.

Great product

Very fast speed and easy to setup

Just got eero through t-mobile and its a rip off

Eero charges a premium subscription for Dynamic DNS, which is a standard feature on countless routers. The moment I discovered that, I immediately got rid of my Eero in favor of literally any other router. I will never buy a Eero product, and I will never recommend one to anyone. Eero is absolute junk.

I looked up how much this mesh system costs: $600. A $600 router, and they still lock Dynamic DNS behind a paid subscription. That is absolutely ridiculous.

Before you go to the store and buy one of these, think twice. You can buy a Netgear, TP-Link, Asus, or Google router for less money, and all of them give you far more customization without requiring a subscription. I know for a fact that with Netgear and TP-Link you can configure VPNs, firewalls, Dynamic DNS, and countless other advanced settings without being nickel-and-dimed. They’re cheaper, offer more features, give customers more control, and are simply better products.

And why does a router even need an identity protection subscription? That’s just another pointless add-on. If they aren’t paywalling firewall functionality, then the firewall should already be providing the protection most people actually need.

As you can probably tell from this review, I’m genuinely appalled by the decision to lock very basic networking features behind a subscription.

To make matters worse, I also discovered this router is app-only. You can’t even manage it through a web browser like virtually every other router on the market. Once again, Eero is absolute junk and nowhere near worth its $600 price tag. I’ve worked with enterprise networks and fiber ONTs for over 10 years, and this is by far the worst router experience I’ve ever had. I refuse to pay for their subscription. I’m just going to call T-Mobile, ask whether they expect this router back, and if they don’t, I’m literally throwing this $600 mesh router in the trash.

Edit: I also discovered Eero is an Amazon brand, which explains the lack of consumer customization and the unparalleled level of greed. Given Amazon’s business model, I also have questions about what telemetry this router collects. It’s an Amazon brand so tracking your data is on par with Amazon.

Another edit: I legit threw this system in the trash so somewhere out there, there is a work eero system in the garbage for anyone to find. and bought the TP-Link Deco 7 Pro. TP-Link does not lock features behind a subscription, and does not ask me to buy a subscription that is a complete waste of money. I have the ability to manage my network in a web browser.
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Handy

This app helps organize my home network.

Worst WiFi

1 star

Error 6

Only just getting started with this device bought on Amazon (3 unit wifi extender).

Only phone app available

I hate using this app. It seems scammy and seems like it doesn’t have my best interests at heart