Cannot scan QR codes
Generally the app is ok, but this particular release has broken the ability to scan QR codes for iPhones. The camera preview just doesn’t open. This has been a problem for many weeks.
Update needed
Haven’t been able to scan for around a month now - please update!
Just Terrible - Unable to order simple coffee, can’t collect stamps
Doesn’t work at all now, can’t order a coffee, displays errors trying to retrieve payment details. When it used to work - it would take a very long time to load this, now doesn’t load at all.
Total rubbish
Been unable to use it since January with numerous payment issues. Deleted it and the account. Still not working. Support is non existent. Avoid
Still Unreliable
This app when it works is really good but it is just unreliable and just keeps crashing. Have tried to contact the support desk on the issue but get no response from anyone
Very unstable app
When the app is working it’s great, however it’s only ever good for one, maybe two interactions until it crashes (again) and you have to reload it. I’m an IOS user, not sure if that has any bearing on the app stability?
Buggy
It’s a great idea and the app is ok. However, it hangs, displays server side error messages to the front end, constantly needs to be relaunched (iPhone 15 pro). As with any POS transaction the ability to pay immediately should never be interrupted with a feedback request from the last transaction. I want to use this app but frequently give up on it and use my card instead.
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Poor interface and functionalities
The interface is confusing and there are no much useful features. The loyalty reward system could be better
Poor app support
For two consecutive days the app has not worked. I have not been able to place orders and the merchant has not been able process payments.
Pathetic Support
Have raised a ticket for a duplicate order with the support but no response even after 5 days.
Service
My employer J.P.Morgan has rolled out eFeed and the service is deplorable. The App initially worked and then after a month stopped working for no particular reason. Have raised this with people from eFeed many times, in person en through the online support service but am not receiving any feedback whatsoever. Very poor client service!!!
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Does not work
Basically payment through this app does not work and the in-app support functionality either has lost my ticket or does not work either. Very disappointed
Unreliable
This app when it works is really good but it is just unreliable. For over a day it will not allow me to log in to my account to place orders. The support team do not respond to request for help. Make it reliable and provide support, then I could give it a better rating.
Meh…
For me it was better to go pick out and tailor my salad on the fly, with a human. A life lived well is not lived through an app.
Perfect
We are able to work, create, be present and produce because of the wonderful emmenities at the building including this app!
Unnecessary
Not sure why employees need this…app makes getting food more complicated and slower. It also charges for lettuce and tomatoes? Completely unnecessary change
Limited Options
There a limited options to order. They charge for lettuce, tomatoes, etc. limited gluten-free options.
Such a time saver!
Really good way to save time when ordering
