Zone status fail
Spent about six weeks trying to get this app to work with my ELK alarm system. I even brought in an IT specialist to help. We tried numerous changes in the configuration as well as a new modem and a new router. Support was responsive and helpful, however, I was never able to get the app to stay synchronized with the status of the system and therefore it was unusable. I wasn’t able to arm the system because it thought the door was open or that it wasn’t bypassed. Unfortunately it’s been more than 30 days so I am not able to get a refund. Really disappointed.
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Great tech support
The technical support for the app has been outstanding. I’m not technically savvy and the tech was very patient and responsive. He walked me through everything until the problem was solved.
Poor screen fit
Been using this app for last 2 years. Never displayed correct on iPhone 12 Pro Max. Been told the developer hasn’t programmed it to properly display on larger screens. Please spend the time to update your apps to properly display. The top is cut off and can’t easily use it. Particularly if I’m away and alarm is going off , need to see all parts of the screen to manage emergencies
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iOS 14 has messed it up but an otherwise great app
This app has worked great for me up until iOS 14 got installed. Now it refuses to automatically update alarm status after arming/disarming unless you exit the app and reenter. I am sure this will be addressed in the next update.
Works well
We used the app for years and never had an major problems.
Haven’t reviewed in the past because it just work but I noticed an update and figured I would give input.
Haven’t reviewed in the past because it just work but I noticed an update and figured I would give input.
Best App for the Best Security System
The app works well with the Elk M1 Panel. Installed on many systems and I love it.
Awful. This App is unreliable and frustrating!
Unfortunately Elk is the example of how money can’t buy you happiness, nor reliability, nor customer satisfaction. If you want to use you alarm remotely, this certainly is the biggest waste of money. It vary rarely connects. I have to enter and exit the app multiple times. And if sh it sticks I can finally do the thing I bought it for!
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Brilliant! Totally worth it
This app brings the Ness M1 to the digital age. Really well designed app. I installed it and it got it working within 2 minutes. The layout is great and very clear. I have a ness m1 gold. The Apple warch interface is also very cool and usable. You can arm and disarm from the Apple Watch. My wife needs an easy to use system and this will do the job perfectly! No more key fobs!
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Doesn't Work
All I want to do is set the alarm from my bedroom. It doesn't work, it never has.
Doesn't refresh data
Using C1M1. When arm or disarm, app will not show current status without exiting app and restarting. Using elk link app, works great.
Needs Landscape Mode
Generally works fine but setup isn't simple. Also app can fall asleep and takes a few seconds to reconnect each time. Finally, there is no landscape mode, only portrait!
Great app
Reliable, doesn't crash and intuitive. If there is one critique I would like to mention is I would like the ability to see the Outputs on my Elk M1 Gold
Good, but.....
This app will control the keypad, but they removed the F keys. Please bring back the F keys, some of us use them for different controls.
Function Keys?!?!
Why would you remove the function keys from your app? M1 systems are multi platform systems, to remove the function keys is a an unacceptable pitfall for standard M1 functionality. We didn't fork out for the M1 to be shut down by crappy app building, otherwise we would just buy a Dx.
Good app for M1 Gold - got neutered
Update-Works good, but the author took away the F-key functions.
I can control my Elk M1 Gold with it. Needs better notification support (maybe difficult to implement) but it works as a keypad.
I can control my Elk M1 Gold with it. Needs better notification support (maybe difficult to implement) but it works as a keypad.
Crashes on launch
Not sure what there is to review when the app doesn't work
Don't upgrade!!!
No more panic button or f keys. What a waste. Extremely dissatisfied.
Miss the f keys
Not sure why the f keys were removed from the app. Really miss that feature.
Version available on 07-04-2015 crashes on ios7.x devices.
The version available on 07-04-2015 crashes on ios7.x devices. Otherwise, a good app.
Lost it's benefit
After the update became worthless app.
No more access the F keys
No more access the F keys
