Fantastic idea but the app rarely works
As someone who is chronically ill, this concept is a dream. My memory is foggy a lot of the time and I forget what and if I’ve taken a lot of the time. The box holds all of my meds and I love that it won’t stop beeping until I’ve taken them. However, the app rarely works. I click “take all” and it just flashes then loads again as if I didn’t hit the button. It’ll work for 3 days then stops working. Then randomly works again. I try to add a medicine and it tells me the second dose window falls into the previous day. I can't add anything that requires 3 doses because it never lets me change the third dose time. Please, please update this app.
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JJuniperevenings
Love the team and the product
All products have issues but especially tech products, what matters is the team behind the product doing what they can to make your experience better. EllieGrids team is wonderful and it’s an added bonus that I love their product. It’s so helpful for me. ❤️ Will literally keep my Ellie subscription for LIFE.
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Ss082120
Having issues with Bluetooth connection
I have been using this device for over five years and that been working very well up to a few months ago that been having problems keeping Bluetooth connection and I have been reconnecting and this time that is having more issues unable to reconnect to the Bluetooth, but I was able to Take my medicine, but that was not able to tell me my machine was open and I need you guys to fix that bug or help me out or you guys need to get a new system put in place like a new design Have more spots for medicine More than seven spots For discount because I have been having issues on and off with my device
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G1Greg12 1
So glitchy
I love the concept of the EllieGrid pill box but the app is so glitchy that it renders the purpose of the pill box kind of useless and causing me issues of trying to remember what I took etc. I would love to keep using this if the app gets better! Please!
L8Lc bbg 8
App is very buggy
I’ve had an EllieGrid for years and like the principle of the device because I have ADHD and often worry about forgetting things. But the device, even with its good features, has historically been very buggy. Some of the ongoing bugs include the pillbox being inconsistent with connecting (randomly giving me the red light) and needing to be reset fairly frequently. Things had generally improved, though, until the most recent update. Since that update, I’ve had this issue of the pillbox not registering that I had opened it for random timeframes with the window of taking my pills but then lighting up blue after the window had closed. I have checked my settings for each medication, deleted and reinstalled the app, and the problem persists.
Can you please please fix this bug? I really want to support the product because I think it’s important but the persistence of these bugs is really frustrating. Thank you.
Can you please please fix this bug? I really want to support the product because I think it’s important but the persistence of these bugs is really frustrating. Thank you.
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VVeeYuS
