Haven’t been able to log into the app
So I finally got my account setup and started yesterday. I had to call them today because I never received an email about logging into my account. I can pull up my account just fine on their website but I can not pull it up on the app at all. All I receive is the weird message of “there was a problem with your request” “please try again”. Maybe I’ll delete the app and redownload it but it is getting frustrating dealing with it.
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It is so bad I wanna give you a 0
but that’s not possible so I give you a 1…. all jokes aside. Do better. Probably the worse app ever just off the fact that you can’t even sign in. I haven’t been able to sign in once. I get an request error every time. I have been with this company for about 3 months and disappointed. You guys see the reviews yet you clearly don’t care to fix.
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Used to like this app…
It seems as though app has gotten worse instead of improving. Stopped allowing me to pay through app and stopped showing estimate of my next bill. Extremely dissatisfied.
Complete headache
This app does not work I’ve tried over and over and over again to log in and it will not allow me too smh
Can’t Geolocate Address
The latest version as of March 1,2021 app is faulty if you’re just downloading it. I logged in and i can’t get past the geolocation of my address. That shouldn’t mean I can’t use the app completely. Looks like you need to get with google to use their map and gps geolocation. As a customer it would be nice to use this feature. Please fix
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