Mobile Site is Better
Payment in app opens web site. Might as well use mobile site. Other reviews point out no Face ID login either.
Pretty clunky
Have to wait several seconds after each tap. Does not support logging in via Face/Touch-ID. Cannot view invoices in-app (invoice always takes me default browser). Dark mode was removed.
Can print from app
I cannot print documents on the app. I can print documents accessing the internet site. The app doesn’t seem too have that option
Shady as hell!
I have lived in my house for 15 years and have absolutely never set up auto pay with any of the HOA companies the neighborhood has had… yet I make 1 payment in this app and I’m on auto draft! The app like the company is shady as hell! I damn sure will not make online or app payments with this company again! Hopefully the HOA boards picks a new company soon, guess I need a checkbook now!
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Doesn’t work
My husband and I both got kicked off the app after about 2 weeks. Our user name and passwords both stopped working on the same day. Can’t log in on the desktop either. Customer support doesn’t seem to know why.
Horrible
This is a horrible app. Can’t save documents or print HOA documents from app.
Access
The app is inconvenient to access, does not retain user name and every time requires to type in PW, big nuisance! I tried to set up face recognition, didn’t work, cannot find guidance to improve experience.
Absolute waste of time
This is one of the most useless apps I’ve ever downloaded. Even the More Cowbell app is more useful, because it actually does something.
Unresponsive app
The app is extremely slow and most links don’t work. In order to pay the HOA dues, you’ll go thru the app, hope it loads after login which takes forever then to pay it opens an external browser -_- what’s the point of the app?
Oh, and then you click to pay and it doesn’t work.
Oh, and then you click to pay and it doesn’t work.
Wonderful
This app is been a huge improvement. With our new management company recommendations. We have seen many improvements.
Worse than 1 Star
This app is near useless!
No FaceID to login and when you click on just about any menu item it opens it in your browser. So what’s the point of the app? 🤦🏼♂️
No Apple Pay option in payments… so with how poor and backwards the app and website are; why would I trust them w my credit card info?
No FaceID to login and when you click on just about any menu item it opens it in your browser. So what’s the point of the app? 🤦🏼♂️
No Apple Pay option in payments… so with how poor and backwards the app and website are; why would I trust them w my credit card info?
App doesn’t stay open
The app is basically worthless because you have to login every single time you go to it. This is why we get apps so we don’t have to login every time. I’ll just use my computer. I’m also signed up for immediate notifications. Well, how can I get those when the app Closes down. And I don’t have an easy password! Which is necessary, of course!
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Apple IOS Mobile Devices
This App does not allow IOS devices to email or print PDF files. It is programmed as a Progressive Web App and works with Web Browsers or Android devices, but you can forget about using it with an Apple device.
This is a really dumb app
This app is very poorly designed, dumb user interface, and not working. Can’t make a HOA payment. Can’t log in many times. Missing units in the community. Strongly recommend to avoid this app. Done by a group of very dumb people.
Disappointing
Customer service/support is severely lacking, and even the most basic of technical capabilities appear nonexistent….if your profile info is loaded incorrectly, that’s it, they appear incapable of correcting even the simplest of things….
Payments don’t work
The first time I used it for payments, it did not work. I submitted a support ticket and they did not respond. I called support and was on hold for 20 minutes before being told to leave a message. USELESS
Pretty clunky
Does not support logging in via Face/Touch-ID. After each approved invoice user must start over from the Home Screen. The ability to simply go to the next invoice needing approval would be great.
Works for me
This is the first app I’ve had to keep up with my condo association. It has been a giant improvement over what we had before. I can easily find documents and announcements that I want. My one complaint would be that I cannot print or share documents from my phone but instead must go on my laptop.
Links
There should be links for items referencing motions, charters and contracts.
can’t submit payment
For the past week, it doesn’t allow to make a payment which results in delays and possible late fees. When submitting payment, UI throws alert “Failed to make Enumerate payment”. This core functionality requires a hot fix
