Ongoing bug
I use Envoy multiple times a week. Every time I extend my booking I am significantly overcharged. I have to call in and talk to support continuously to get my money back. It’s even happened when I’ve extended my booking time over the phone. This has been a bug for two months now. When I talk to support, it’s always as if it’s the first time we’re going through this. It’s a waste of my time. I do love Envoy as a service, but please fix this issue so I’m not constantly having to call. Also please train your support team to handle the issue quickly.
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DO NOT USE THIS CLOWN SERVICE
Envoy car sharing is the most unprofessional poorly run business I have encountered, these stupid people run it like a McDonald’s , I rented the cybertruck from this location 2 times both times I had to wait 1 hour outside the building with 0 communication for an employee to arrive , then you have the idiot of a manager sky that calls me making excuses these idiots will be hearing from the BBB and their corporate office soon it’s insane how ghetto this establishment is do better idiots !!!
Update have now been banned by the idiot himself sky hirshkron
Update have now been banned by the idiot himself sky hirshkron
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Best car service
Thank u envoy you guys have been beyond. I have been using this service for at least 4 years and it’s been smooth and luxurious.
Poor management of fleet
Their vehicles have issues and even weeks after they dont fix the issues. Booked a vehicle again and then not available because they gave someone else the booked vehicle. Shocking
BE CAREFUL !!!
app had a glitch to where it charged me 12 late fees, instead of immediately refunding me, they gave me a credit, had to call them to process the refund. THEN they refund MY money to someone else’s account. and refuse to correct the refund or even give a courtesy credit.
