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What We Love
๐ Great concept and idea
๐ Smooth check-in/check-out process
๐ Car delivery convenience
๐ฑ App-based booking and unlocking
โจ Futuristic app experience
๐ก Seamless integration with car features (e.g., Tesla app)
๐ Easy to use app interface
๐ฏ 10/10 experience reported
โ Clear communication
๐คฉ Unlock car with phone is cool
๐ Helpful car usage videos
๐ Friendly staff
๐ฐ Competitive pricing
๐ Efficient rental process
๐ User-friendly app
Room to Improve
โณ Delayed deposit refunds
๐ Cars with expired registration/maintenance issues
๐ธ Billed for un-incurred tolls/charges
๐คทโโ๏ธ Useless customer support
๐ Excessive verification steps
๐ณ Privacy concerns with document uploads
๐ App not allowing car access/unlock
๐ Unresponsive customer support
๐ Mismatched car model/advertisement
๐ inconvenient pickup locations
๐งผ Dirty car interiors
โณ Long wait times for support
๐ Charging before vehicle confirmation
๐ซ No immediate backup for app failure
๐ Vehicles requiring maintenance not flagged
โ Booking history disappearing
๐ธ Towed car without warning
๐งพ Lack of documentation for charges
๐ Key fob/app not working
๐ซ Booking denial without clear reason
๐ Lack of home charging cable for EVs
๐ฌ Car smelling of cigarettes
โ ๏ธ Safety warnings during driving (e.g., braking, cameras)