More often not working than working
I’m actively thinking of consolidating my super into another super account on the back of just how poorly this app works.
Today I am again trying to work out what my balance, and have had to log in and out twice and set the passcode twice, and then I still can’t access parts of thr app.
AustralianSuper app works great and thats where I now top up.
Today I am again trying to work out what my balance, and have had to log in and out twice and set the passcode twice, and then I still can’t access parts of thr app.
AustralianSuper app works great and thats where I now top up.
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The worst
For the love of super, please invest a small amount of effort and fix the app
Terrible app and web
While the Equip super product/investments seems great and then it is severely let down by the web and app services. I can’t even log in to find my details to do a self contribution before EOFY. This has pushed me to the edge of switching super companies.
I don’t like saying Hate. But I HATE this app. Arghh.
Everything about this company is painfull. If it’s not the app then it’s the paperwork you need to snail mail. You tick the wrong box it gets rejected. Really considering moving as we originally got extras through the company that’s why I joined in the first place. When I want to look at my super it doesn’t work. Then it shows incorrect information. Then it’s down. I always have to re-enter my data again and again. I really hate this App.
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More time reloading than using
The app needs more reloads than an automatic gun
Login bug
You need to fix the login function, regardless of having a 4 digit PIN, you have to go through the full login every time you want to check your account.
Can’t view unless I buy a new phone
The latest update needs ISO17 so now I can’t use it unless I buy a new phone bullxxxx
Useful app
Useful app for equip super members.
Not happy with new app
Why is it that so many organisations now require iOS greater than 15, when my phone which is not that old quite frankly cannot update to iOS 16. I am aged 67, I don’t feel the need to have to upgrade my phone just because you want to put new fancy stuff in. All my other super funds, their apps work on my phone. Looks like I might have to give this fund a miss. Unfortunately.
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Horrible
Worst ap I’ve ever had. How can you trust your super with them when they can’t get a simple system running. Broken majority of the time. Fix your tech Equip
Terrible
I’m always having to log back in, and FaceID doesn’t work regularly. Is it too much to ask to invest our member fees in a decent app?
Fix it, you can afford to🤬
Just fix it, like wtf…it’s been years and you haven’t done anything to make it better. I have probably had to reset more than a hundred times just to do a quick check in…so so so poor..
Worst app ever made.
This is a totally garbage app , what type of app requires all information to log in each time you want to use it.
Why does it offer a PIN code and Face ID then each time make the user do a complete sign up.
Do us all a favor and either fix it for good or delete this absolute of rubbish app.
Equip should hang their heads in shame for allowing this app to continue.
Why does it offer a PIN code and Face ID then each time make the user do a complete sign up.
Do us all a favor and either fix it for good or delete this absolute of rubbish app.
Equip should hang their heads in shame for allowing this app to continue.
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Terrible
Constantly failing. Tap on Log In and the screen just goes blank. Reported to Equip-no action. Useless.
The pin and face id settings don't work
Every time I attempt to log in to the app I have to enter email and password . Don't mind that so much but it drives me mad that every time it then asks do I want to enable face id and I do that. Then it asks me to set a PIN and says I just need the PIN in future.
Then next time I gave to go through the whole process again.
Then next time I gave to go through the whole process again.
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Useless!!!
This app was bad, now it’s even worse! Get your act together!
Should be negative 5 stars.
Should be negative 5 stars.
The worst I have ever used
I’ve I could give it a zero star I would. Glitchy and logs you out constantly.
With the amount of money you are holding onto with everyone’s super, invest in your app for crying out loud it’s not hard. I’ll give it a few months and if nothing has, changed I’ll plant my large amount of super in another fund!!
With the amount of money you are holding onto with everyone’s super, invest in your app for crying out loud it’s not hard. I’ll give it a few months and if nothing has, changed I’ll plant my large amount of super in another fund!!
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Inconvenient to use
It keeps asking typing both userId and password although I have set pin and faceID.
The web browser is better to use. The developer is lazy.
The web browser is better to use. The developer is lazy.
Terrible
I’m always having to log back in, and FaceID doesn’t work regularly. Is it too much to ask to invest our member fees in a decent app?
Resubmitting log in details every time it’s used
The app is always asking me to resubmit my log in details every time I go into it, it’s really frustrating having to do email, password then re authenticate then choose pin and then allow face-ID. Every. Single. Login. Update your app!!!
