eSim Travel Virtual Mobile App User Reviews

Customer Experience

Positive experience70.2% of reviews
Neutral2.0% of reviews
Negative experience27.8% of reviews

~ Based on 500 written reviews from the US App Store.

What users say

Is eSim Travel Virtual Mobile App Safe?

eSim Travel Virtual Mobile App appears safe based on user ratings. AppsHunter Safety Score for eSim Travel Virtual Mobile App is 88/100.

This assessment is based on 1,166 user ratings, with an App Store average of 4.4/5.

Safety Analysis

86.1% of ratings point to a safe experience
2.0% of ratings suggest some concerns
11.9% of ratings point to a risky experience

~ Based on 1,166 App Store ratings for eSim Travel Virtual Mobile App.

Is eSim Travel Virtual Mobile App Legit?

eSim Travel Virtual Mobile App appears to be a legitimate app. AppsHunter Legitimacy Score for eSim Travel Virtual Mobile App is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Amazing customer service

After having problems with the subscription, I contacted the email provided. I was met with quick replies that were very helpful and I was able to resolve my issue fast. App itself is easy to navigate and amazing for when you are on vacation in a different country. Would highly recommend.

Internet maravilhosa e suporte incrível!

Me ajudou no momento que mais precisava da viagem. Obrigado!

Excelente

Bon service, facile à installer

Alles gut

Finde es etwas überteuert

eSIM travel mobile internet

I bought the 3 days in case i had problems. But worked immediately. I am absolutely thrilled to be able to connect during my stay here in Czechia

Great Service standards

I had purchased the app today and discovered that it was not the app I needed. This sort of thing can happen to anyone. What made this experience different was the tech-support named Katherine. She was supportive, detailed, and very kind in her skills presentation. I would highly recommend this company to anyone looking for a data plan. While travelling either abroad or through the Americas.
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Response from developer

Thank you for your thoughtful review and recommendation! We’re especially happy to hear that our support team was able to provide you with kind, detailed, and helpful assistance. We truly appreciate your trust and hope to continue providing you with excellent service on your future travels.

Lightening fast response from a human!

Jane was amazing. I was struggling with my recent purchase. She explained how my eSIM works and was able to assist me for future purchases.

Response from developer

Thank you for your kind words and for sharing your experience! It’s great to know that our support team was able to assist you promptly and make everything clearer. We hope to continue providing you with excellent service on your future travels!

Fast and easy

It automatically connected without any issues

Response from developer

That’s exactly the experience we aim for! We’re happy to hear you were able to get connected quickly and without any hassle. Thank you for choosing us!

Problemas resolvidos

Ótimo atendimento, foram resolvidos todas as minhas dúvidas e problemas, equipe muito competente. Obrigado
Afonso J Langer Jr.’.

Response from developer

Muito obrigado pela sua excelente avaliação! Ficamos muito felizes em saber que nossa equipe de suporte conseguiu esclarecer suas dúvidas e resolver seus problemas. Agradecemos muito pelas suas palavras e pelo seu apoio.

Melhor que a Nomad

Muito boa a equipe técnica que me ajudou a colocar internet em um país desconhecido. Havia comprado da Nomad e só funcionou por 6 horas, comprei a desse app e a equipe técnica humana me salvou, salvou minha viagem. Parabéns às pessoas humana que trabalham nesse app.

Dont dowload the app

It literally doesn’t work after paying.

Response from developer

We’d appreciate the opportunity to look into what happened and help resolve the issue. Please contact us through the in-app support or at esim-care@municorn.com, and we’ll be happy to assist you.

Great

It works very well in rural Italy

Response from developer

Thank you for your great review! We’re glad to hear that our eSIM is working well for you. We truly appreciate you choosing us and sharing your experience.

Pour instant

Très bien je le utilise de puis 2 -3 h

Response from developer

Merci pour votre avis! Nous sommes ravis d’apprendre que vous appréciez notre eSIM et qu’elle vous est utile. Nous espérons qu’elle continuera à vous permettre de rester connecté tout au long de votre voyage!

Serviço não funciona e suporte técnico ruim

Comprei e instalei antes da viagem. Ao chegar na Espanha, não consegui utilizar. Acionei o suporte técnico e fiquei cerca de 20 minutos enviando prints ao atendimento automático, quando finalmente consegui atendimento “humano”, onde precisei enviar td outra vez. Após conseguir uma rede, o serviço foi instável e descontinuado, a maior parte das vezes em 3G. Contratei por 07 dias e não consegui 01 (um) único dia de forma satisfatória. Contatei outro serviço para não ter problemas na viagem. O serviço deveria ser de 02 a 09 de agosto, sendo q a viagem iniciou dia 04, quando finalmente precisei usar foi decepcionante.
Ativei bem antes para não ter surpresas, a instalação super fácil e rápida, mas o serviço prestado foi péssimo, além do prejuízo por ter pago sete dias e sequer ter usado um dia inteiro. Na primeira tentativa na manhã do dia 04, já tive problemas. Insisti na tarde do mesmo dia e em vão!
Não recomendo.
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Response from developer

Gostaríamos de ter a oportunidade de investigar o que aconteceu com a sua conexão e entender por que o serviço ficou instável. Entre em contato conosco pelo e-mail esim-care@municorn.com com os dados da sua conta para que possamos analisar o caso. Teremos prazer em ajudar.

AMAZING

So easy and convenient, and I’m someone who struggles with these sorts of things so I highly recommend

Response from developer

Thank you for the lovely review! We’re so glad you found our eSIM simple and convenient to use. Your recommendation means a lot to us!

Melhor que a Nomad

Muito boa a equipe técnica que me ajudou a colocar internet em um país desconhecido. Havia comprado da Nomad e só funcionou por 6 horas, comprei a desse app e a equipe técnica humana me salvou, salvou minha viagem. Parabéns às pessoas humana que trabalham nesse app.

My eSIM

Very good service and quick

Didn’t work

It never worked for me in the Caribbean. I read the instructions 3 times and followed every step. It said some data was used, like how it never worked. When trying to find support I stumbled upon the monthly autopay. I quickly cancelled, I’ll be deleting the app after this review.

Muy buena

Demoro en activarse unas 4 hs pero después sin problemas

Response from developer

¡Gracias por su reseña! Nos alegra saber que tuvo una experiencia positiva con nuestro servicio de eSIM. Agradecemos sinceramente su apoyo y esperamos que siga disfrutando de nuestra aplicación en sus futuros viajes.

Nice way for e-sim

E-sim without using a simcard