DONT BUY, read on…
Multiple issues made me wish I hadn’t invested in Eufy:
Bad app - spammed by in-app advertising.
Very slow notifications (up to 20 minutes later) - This seems to be a common theme looking at other users feedback.
Slow response providing video ‘decrypting’ after alert meaning 2 way conversation often not possible. Again a common theme.
Single point of failure, steal or damage camera = total loss of footage.
‘Closed system’ - ie there’s no third party integration eg IFTTT
Poor audio - audio compression sounds like the user is underwater.
Two way push to talk is button slow to respond.
Bad app - spammed by in-app advertising.
Very slow notifications (up to 20 minutes later) - This seems to be a common theme looking at other users feedback.
Slow response providing video ‘decrypting’ after alert meaning 2 way conversation often not possible. Again a common theme.
Single point of failure, steal or damage camera = total loss of footage.
‘Closed system’ - ie there’s no third party integration eg IFTTT
Poor audio - audio compression sounds like the user is underwater.
Two way push to talk is button slow to respond.
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recent app update made S4 view worse, not better
The latest eufy Security app update has made the S4 live view significantly less useful on iPad. Previously, the PTZ/movable camera could occupy the full screen while the fixed camera appeared as a small picture-in-picture window, and I could easily switch between the two views.
Now the two S4 camera views are forced into equal-sized split-screen panels, with no visible way to make either camera full-screen or customize the layout. This is especially frustrating on an iPad, where there is plenty of screen space.
Please restore the previous picture-in-picture/full-screen functionality—or at least provide a setting allowing users to choose how the two S4 cameras are displayed. The previous interface was much more useful.
Now the two S4 camera views are forced into equal-sized split-screen panels, with no visible way to make either camera full-screen or customize the layout. This is especially frustrating on an iPad, where there is plenty of screen space.
Please restore the previous picture-in-picture/full-screen functionality—or at least provide a setting allowing users to choose how the two S4 cameras are displayed. The previous interface was much more useful.
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Broken app, customer support useless
The Eufy app is broken and useless. After nearly 6 months, my wife and I are still unable to create an account. The app requires email verification via PIN. No matter how many times I go through the verification the codes emailed never work. They expire, or I get “request failed” or “API limit” in the app. Eufy customer support has been no help.
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AI traking
It would be very useful to have an option that automatically turns AI Tracking on and off according to a schedule chosen by the user.
For example, the user could set AI Tracking to remain off during the day, so the camera does not constantly move and track people in a way that could make neighbors uncomfortable, and automatically turn on at night.
This would provide greater privacy, flexibility, and control over when AI Tracking is active.
For example, the user could set AI Tracking to remain off during the day, so the camera does not constantly move and track people in a way that could make neighbors uncomfortable, and automatically turn on at night.
This would provide greater privacy, flexibility, and control over when AI Tracking is active.
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Have the big vacum system and app won’t download.
Lousy app. And now my mop won’t clean my house with out recharging It is not quite a year old. Not impressed
