Glitches in app
The “only charge off peak charging toggle”disappeared from the app, not for the first time, the last issue was in September.
I contacted support but they were unable to say when the problem would be solved.
The app is very good when it works, but intermittent issues when charging off peak is a problem I don’t need.
I contacted support but they were unable to say when the problem would be solved.
The app is very good when it works, but intermittent issues when charging off peak is a problem I don’t need.
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Provides the Data I Wanted
I wanted something that provided Tesla-like graphs, data, and automation for charging my EV. This app provides that. As a bonus I get $10 back monthly through its smart charging rewards system.
Broke, can’t get any response to emails.
I was excited to earn rewards from Con Edison for charging my car off hours. The app worked fine at first, but pretty soon. It was underestimating my charges by a factor of 10. Every attempt to email or contact the website or company resulted with a response from AI that was incomplete and did not understand the problem. Since Con Edison only works with them, there is no other option and is often the case in situations like this there is no recourse. There is no way to fix my problem because there’s no one who can help me. I guess I’m out of luck.
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Janky app, does not work
I’m a California based EV owner and as you may know, our electricity is EXPENSIVE. Boy was I happy to learn that my utility company was offering an hourly rate pilot.
Except, nope not for my plan. That wasn’t apparent in any public facing documentation. So I went through the enrollment process and figured at least I can get that $20 incentive and delete the app.
Wrong… The incentive never came. Apparently it was paid out but I never received the money. Furthermore, it keeps activating my charger DURING PEAK HOURS COSTING ME AN ARM AND A LEG. Ridiculous!!! Yes I had it all configured on my charger and in the app.
Worst of all, emporia doesn’t let me remove these people from my charger (I have to email them), so now I’m stuck babysitting my charger to make sure it doesn’t get reactivated during peak hours by this ridiculous service.
This appears to be a british company and they seem to have spent no time localizing the app either. Pound signs appear in random places. The app is super janky and just looks like a bunch of web views glued together.
AVOID!!!!
Except, nope not for my plan. That wasn’t apparent in any public facing documentation. So I went through the enrollment process and figured at least I can get that $20 incentive and delete the app.
Wrong… The incentive never came. Apparently it was paid out but I never received the money. Furthermore, it keeps activating my charger DURING PEAK HOURS COSTING ME AN ARM AND A LEG. Ridiculous!!! Yes I had it all configured on my charger and in the app.
Worst of all, emporia doesn’t let me remove these people from my charger (I have to email them), so now I’m stuck babysitting my charger to make sure it doesn’t get reactivated during peak hours by this ridiculous service.
This appears to be a british company and they seem to have spent no time localizing the app either. Pound signs appear in random places. The app is super janky and just looks like a bunch of web views glued together.
AVOID!!!!
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It just works!
Once I understood what this application was doing I think it’s kind of amazing.
Like the title says.
Like the title says.
