Terrible app
Changing pharmacies isn’t possible once a default is set. If you include any punctuation in a prescription note it won’t send it. The app is basically a data harvesting tool. It is considerably less user friendly than Dr IQ.
Connect to Apple Healt
Not possible to connect to the Apple Health. This function is missing.
Endless updates
Genuinely the worst app I have ever used. Every single time I open it it requires an update. The screen reads ‘We need to do some upgrades to your account. This may take a minute or so, but will only happen once.’ The last part feels mocking as it happens EVERY TIME I OPEN THE APP. Usually it takes up to 5 minutes to finish. Definitely does not save me any time. It’ll be quicker if I just call up the GP
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Poor
There is no way this app is anywhere close to worth being rated 5 stars, if you read the reviews it's fairly obvious they are all written by bots. Consistently poor performance across the entire app, even basics like login often don't work
Annoying notifications, login hassles
I am forced to use this app by my doctor’s GP surgery, and some things work well. But there is seemingly no way for me to turn off notifications of a general “well-being“ nature that I do not need or want. All I want are notifications from my GP surgery. But I tried talking to support and it seems there is no way to have one without the other.
The other thing is, every time I login to my GP surgery section it makes me enter my full credentials: it will not store them or let me use my thumbprint.
The other thing is, every time I login to my GP surgery section it makes me enter my full credentials: it will not store them or let me use my thumbprint.
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Bad design and structure
This is the worst app, it gives me anxiety when trying to contact my gp. I can’t find messages that have been sent to me and the appointment function is hidden in the depth of menus. I guess this is on purpose to prevent contacting your gp in any meaningful way. If you look at eBay or Amazon app, communication is obvious, why can’t you learn from there? Most functions that appear on the landing page of the app are secondary while anything useful is hidden away. I would give minus if I could
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Very slow
It takes time to update , latency is poor and user experience is poor . I’m not sure who’s the CTO is but there’s no excuse
I can’t see my upcoming appointments
Not only can’t I see my upcoming appointments but also the messages I get from the GP self-delete. I received an admin message which I can no longer access. Next time I’ll screenshot any message I get in the app. Also I get weird messages that my biometrics login failed and doesn’t tell me how I can fix it.
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Good service
Evergreen has really made the ordering of prescriptions and contact with my GP really easy. It is so convenient that I can view my test results and receive basic support without the hassle of going to the GP.
Worst app
Its 2026 why do we have to use apps like evergreen life. please hire a designer or use claude design.
Prescription ordering
faint text can’t read it easily (getting bored of repeating this)
facial recognition failed (again)
Cluttered pages suggesting you are more interested in selling stuff rather than thinking about the customer experience
Unimpressed
facial recognition failed (again)
Cluttered pages suggesting you are more interested in selling stuff rather than thinking about the customer experience
Unimpressed
Not fit for purpose
This app is a disaster. Works when I feels like it. No option to ask for the meds it keeps missing from my repeat list. The previous one was so much better. This one is a nightmare.
Service Review
This System works well for me thank you, excellent service 👍👍
Utterly use
Poorly designed interface, irrelevant features and content that make it confusing to use, difficult to make appointments, asks for the same information repeatedly, asks you to log in alarmist everytime you open and extremely buggy. Considering changing GPs so I don't have to use it
Useless
This app does about 100 things that aren’t useful. I use it for managing GP appointments but this function is completely buried in a load of icons and tabs about health data I am not inputting into a random app. The log in is always multi step and long winded. Accessibility is so poor. Anyone with any sort of reading or tech challenges would be lost. It’s not fit for purpose. Hate it.
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Easy way to get your doctors help
Fantastic app , bestest thing that’s come from anything to do with getting immediate help from your doctors without having to speak to anyone and go through a thousand questions, so easy and quick
Too many notifications
Terrible app. It inundates you with completely unnecessary notifications about ridiculous wellness “issues” like drinking water and you can’t turn them off without also turning off the notifications from my actual doctor that I want and need to see.
Useless app for appointments
😳 this app is rubbish tried to answer questions to book an appointment and the same box keeps coming up to fill in ? How many times do I have to put the same information in then send, but still get the same box to fill in. It’s a continuous question????
Why does this exist?
App is so slow and the interface is so unintuitive and buggy. Also, why are there so many useless elements getting in the way like the wellness score? Who asked for this???
Please make the app cleaner and simpler with just access to records, results, medication and appointments, what else do you need from a GP app?? NHS app already does this although also not perfect, I fail to understand the point or need for this app at all, I’m only using it because my surgery asked me to.
Please make the app cleaner and simpler with just access to records, results, medication and appointments, what else do you need from a GP app?? NHS app already does this although also not perfect, I fail to understand the point or need for this app at all, I’m only using it because my surgery asked me to.
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Very questionable quality
It’s not possible to press a button “confirm” on the end of detail page
