Great, too slow
Super convenient, comfortable, cruisy. Slightly too expensive. Too slow on bike paths, painfully slow. At least make the gearing more comfortable so the pedalling is smoother at that speed.
This app and the cars suck
Expensive and the cars are not well maintained. Hard to find the cars. Would rather uber for convenience than deal with evo
App is glitchy
It dosent let you return evos and it takes a while of finnicking with it for the return to go through even if I’m in the home zone
Completely broken sign-up process
I tried to sign up for this service, but the app is completely unusable. I repeatedly encountered an error on every single registration route I attempted. I tried switching networks, disabling settings, and clearing data, but their server aggressively blocks legitimate new users from even creating an account.
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App not starting
Stopped working
Buggy experience
Booked a bike it wouldn’t unlock. Then when I booked another bike the pedal assist would not activate on most hills
Unreliable
When I need it, app doesn’t work…
Sucks
Sucks
Convenient 🚙
Now, I can visit Vancouver without worrying about bringing a car. Plus, looking for a vehicle adds a treasure-hunting adventure.
Ongoing excellence
I don’t live in Vancouver but visit often enough that an Evo account has been a boon.
I love Evo!
So good.😊
Bicycle
Love it
Horrific
Constant phantom charges
The bike will say locked and yet it will continue to charge me.
Every customer service call takes at least 75 minutes
The cars are all filthy
There should be way more home zones
the bikes are all way overworn
Absolutely infuriating UI
The bike will say locked and yet it will continue to charge me.
Every customer service call takes at least 75 minutes
The cars are all filthy
There should be way more home zones
the bikes are all way overworn
Absolutely infuriating UI
Terrible customer service lately
App can be super buggy, sometimes have to go through the unlock sequence of the car twice. No way to chat with an agent online. And the worst part is that there’s no way to find the car if it’s an underground parking lot. Very disappointed lately.
New parking spot added for bike but won’t allow you to park
They added a new parking spot in north van very clearly on the map and marked on the street however in app you can’t stop there. The actual marked area is down a block and in a very inconvenient spot.
Mister
Let me know when you are about to sell some of your cars!
Uber and Lyft apps comparison
Comparing to Uber and Lyft apps. Both of them have stronger login security, allow for payment options beyond credit card, and mask private data better. Evo displays drivers license data unmasked.
Lime was better
In every way
It’s good and bad
Sometimes useful sometimes stressful
Wish I could rate minus stars
Terrible experience the bike would processed as returned and missed 2 sea buses trying to get customer service in the line
