Experian® User Reviews

What users say

Top reviews

The Best

I’ve been using all the credit apps. This one is the most helpful and good value for what you get.

Saying Yes or No

Understand how simple the form canbe

Experian AI false alerts

Experian’s computers sent me an alert because it detected activity on a “dormant account”, an account which it thinks hasn’t been used in 6 months. The credit card it thinks was dormant was last used in May and then I used it again in July. That’s usage every 2 months, not six. This is an example of why AI doesn’t work and sends unnecessary alerts.
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Keep up with your credit!

This app is the best thing ever!!!

Professional

Great to keep me updated with all credit scores and balances

Exceptional Service

Awesome Personnel

Notifications

The notifications are sent in a very timely manner with clear explanation of the action taken on your account with the option to verify or deny the activity.

Great service

It’s a fantastic example of good coding and also a great value.

Decent app, but service lies

The app is well-structured and a clean presentation - I’ve been relying on it for years. But I was dismayed this morning when I got an email alert that said my credit was “poor”, after many months of good-to-exceptional status.
Sure enough, when I opened the app, I was still “Exceptional” and nothing had changed, but got the usual “Enroll in Premium” pop up first.
I’ll bump my rating back up once I get a satisfactory response from Experian, but otherwise I don’t appreciate being lied to just to drive engagement.
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Exelente aplicación

Exelente aplicación

(:

Love the app

Good app

It’s ok to use

Only gripe is the other two scores not being available

What I had access to the other two scores for free!!!!

Blessed

I have gotten most of my credit cleared . Experian guides me

Consistency Credit App

Always right on the mark with my credit score, always giving me options on how to better my credit score and keep my identity safe

Carlena Lawrence

I just love the way it works

Amex

Amazing

Ricky Green

Need $500.00 cash

Faster updates

Once we get real time updates you’ll become a decorated 5 star general app

Only for People With Perfect Credit?

This app is a bit tricky. My sister asked me about her credit score. It’s below 600. The Experian app says she’s paid off and closed those bad credit cards. I had to explain that Experian doesn’t immediately show negative information. Only when you tap on a closed account does it show any late payments. That’s the a big negative. For her, it’s important to carefully check the data and correct any mistakes. Moving forward, she should make sure to pay her bills on time every month. Here’s a thought for Experian: If an account has negative info, it would be great if there was a red flag icon next to the account name and a status word like “Neg” (Negative). That way, users would know to tap on the account to see the details. My sister is smart, but I can’t blame her for thinking the clean, simple way the accounts are laid out means everything is fine when it is not.
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