Experian® User Reviews

Customer Experience

Positive experience61.1% of reviews
Neutral5.2% of reviews
Negative experience33.7% of reviews

~ Based on 1,857 written reviews from the US App Store.

What users say

Is Experian® Safe?

Experian® appears safe based on user ratings. AppsHunter Safety Score for Experian® is 96/100.

This assessment is based on 2,717,281 user ratings, with an App Store average of 4.8/5.

Safety Analysis

97.2% of ratings point to a safe experience
2.0% of ratings suggest some concerns
0.7% of ratings point to a risky experience

~ Based on 2,717,281 App Store ratings for Experian®.

Is Experian® Legit?

Experian® appears to be a legitimate app. AppsHunter Legitimacy Score for Experian® is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Score

Score not accurate at all.

💯💯💯

💯💯💯🙏🙏🙏

Lifesaver

I have used Experian for years, helped my buy cars and all that. I noticed my score went from 700 to 585 overnight and I always pay my bills way ahead so I knew something wasn’t right, little did I know there was a fraudulent company I was in “collections for” when I never used that company. Luckly Experian had an option to overturn that collections nonsense that I was never involved with. My credit score is back where it’s supposed to be. Thankyou Experian. Lifesaver. Most reliable credit company there is
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Notifications are too much!

No real problem with the app except when turning off all notifications, due to getting too many of them, they STILL manage to show up. Frustrating, had to delete app

Timely Updates

Updates don’t seem to be made often especially when it’s positive. Updates come quickly when it’s negative, All while I make $197,000 annually. It’s like a SCAM just to keep INTEREST RATES HIGH on people!

Big dog

Best credit score app in the world hands down

Stop using KK or others

This App gives legit updates on your scores.
I have been using this one to manage my credit and see what’s happening with my credit. Keep in mind that Retail and Mortgage are TWO separate entities. When you see here is sufficient for Retail but mortgage is completely different!
One more year and I’ll buy my house! Super excited! God blessings are working slowly.
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Good analytics - IG @onthecruz

Great app highly recommend - @onthecruz

Poor explanations of credit score changes and Experian Holds Grudges!!!

Experian keeps my credit score consistently tanked compared to Transunion and Equifax with no clear explanation.
They recently gave me 3 points and immediately took it away, and I have no idea why.
Experian seems or appears to hold very strong grudges against consumers again with no clear explanation.
I have busted my tail for the past almost 3 years to fix things.
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Easy to use

So nice, so easy to use

Forced to use app rather than website

If I try to login into website with my correct login, it won’t work. Only app seems to work. I think I added a passkey once and deleted from my profile, and now the website goes berserk.

App doesn’t work at all

After 3 updates the app still doesn’t work. Had been fine for years before. Now all I get is an unknown error message when I try to login. Don’t waste your time.

I also love how the App Store deletes negative reviews.

Boo to this now garbage app and boo to the App Store.

Update 10/23/2026
App had been working for a few weeks and the latest update brought back the dreaded “Unknown error” message when I try to log in. Junk.
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App

How much does it cost

Excellent

Helps me keep up with my credit scores and payments.

Sharp Interface, Zero Guesswork

The Experian app is clean, fast, and easy to navigate. It gives a clear breakdown of where your credit stands, updates regularly, and makes tracking score factors straightforward. Great tool for keeping a thumb on your financial profile.

Works well

Could use a rebuff on some of the options

Nice

I like it

Reliable app

App can really help you build you’re credit score highly recommended

Horrible customer service

You can never get in contact with customer service because ai refuses to transfer your call to a real human and if you do they’ll never resolve your issue. I haven’t been able to access my credit for months. I’ve been paying $25 to update my credit and for what? For a credit I can’t even access. I’m so upset.
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Accurate information

The experian is app is great it keeps me updated and informed I love how we can dispute information right in the app