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Extended Stay America

Extended Stay America

by Extended Stay America

6.3K ratings
121 reviews
With Ads
✈️ Travel
Free
With Ads

Details

Released
February 19, 2015
Updated
October 29, 2026

Features

Developer

Extended Stay America
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Extended Stay America screenshot #1 for iPhone
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About

Book hotel rooms that feel like home with spacious suites, fully equipped kitchens, and free Wi-Fi. Discover nearby attractions and exclusive promotions for stays of any length. Access your rewards program and view hotel details before you arrive.

✓Book hotel rooms
✓View hotel amenities
✓Find nearby attractions
✓Access rewards program
✓View exclusive promotions
✓Interactive hotel gallery
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What users say about Extended Stay America

Reviews of Extended Stay America are mixed: the Travel app is rated 4.8/5 from 6.3K App Store ratings. What users like most: great hospitality, clean and comfortable rooms. Top complaints: inconsistent housekeeping and cleanliness, faulty or outdated appliances. Summarized from real user reviews.

Positive things

  • 👍Great hospitality
  • 👍Clean and comfortable rooms
  • 👍Friendly and professional staff
  • 👍Convenient location and amenities
  • 👍Good value for money

Negative things

  • 🐛Inconsistent housekeeping and cleanliness
  • 🐛Faulty or outdated appliances
  • 🐛Noise issues and thin walls
  • 🐛Bait-and-switch pricing tactics
  • 🐛Unresponsive customer service
See all reviews
+1

What's New in Extended Stay America

4.16.2

October 29, 2026

Thanks for using the Extended Stay America app! This release includes improvements to maps and navigation, notifications, favorites, Terms & Conditions and accessibility. We’ve also made technology upgrades and performance enhancements to improve app stability and deliver a smoother, more reliable experience.

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User reviews

Most RecentHighest RatedLowest Rated

Do go here

I had to pay booking. Com then upon arrival at extended stay I paid for one night in a one room 3 times. No refund s. Staff was rude
Including the manager.
SBSailor bubba

Unusable

This app is unusable! Like everyone keeps saying the only thing it does is keep spinning around saying verifying phone… followed by the verification required page where you have to keep continuously sliding the slider to the right. As stated by others it will not do anything other than that. Fix the app, I’ll update my review 😒
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NKN'Zuri Karma

Faulty App

Never stops trying to verify device. Can’t do anything with it.
Ccr8tiverainbow

Review

5 stars when it works…
GRGT KFC Review

Issues

The app is going through a never-ending verification process. I had to delete it.
AAntinBry
See 116 more reviews

Developer apps

My ESA Insider
My ESA Insider

by Extended Stay America

💼 Business

(253)

Free
See developer apps

User experience

🐞

Reported Bugs

3 issues

App crashes and freezes

Bug

Inaccurate location and availability information

Bug

Reservation issues and booking problems

Bug
✨

Requested Features

4 requests

Loyalty program improvements

Feature

Better in-app reservation management

Feature

More transparent pricing policies

Feature

Improved mobile app functionality

Feature

FAQ

What is the Extended Stay America app?

The Extended Stay America app allows users to book hotel rooms, view hotel amenities, find nearby attractions, and manage their Extended Perks rewards program. It offers features like spacious suites with kitchens and free Wi-Fi.

Is the Extended Stay America app free to download?

Yes, the Extended Stay America app is free to download and use. It is supported by advertisements.

Does Extended Stay America have ads?

Yes, the Extended Stay America app contains advertisements. This allows the app to remain free for users.

What devices is the Extended Stay America app available on?

The Extended Stay America app is available on iPhones, iPads, and iPods. It is designed for iOS devices.

How often is the Extended Stay America app updated?

The latest version of the Extended Stay America app is 4.16.2, last updated on October 29, 2026. Updates typically include new features and performance improvements.

What are the pros and cons of Extended Stay America hotels based on user reviews?

Users praise Extended Stay America for great hospitality, clean rooms, friendly staff, convenient locations, and good value. However, some users report inconsistent housekeeping, faulty appliances, noise issues, and pricing concerns.

Can I book a hotel for a short stay with the Extended Stay America app?

Yes, Extended Stay America hotels are suitable for any length of stay, from a day to a week, a month, or longer. The app facilitates booking for all these durations.

What is the age rating for the Extended Stay America app?

The Extended Stay America app has an age rating of 4+. This indicates it is suitable for children and general audiences.