Horribly Designed UI and Backend
I could vibe code in a single night a better app than this. Constant issues with 2fa when logging in, terrible user design flow, outdated interface and modules being used.
Awful
Whether trying to book an appointment or download immunization records, it crashes every time. 0/10 do not recommend…. But of course it’s the only thing our pediatrician gives us to access records 🙄
Doesn’t work
Any time you tap on any of the menu options the app just crashes and shuts down. I wish the doctor’s office didn’t use this awful app!
Poor App
Hard to set up account. After 5hrs and 2phone calls , finally have account set up.
No info or recognition of my initial app. Dr note’s from my visit not attached.
No info or recognition of my initial app. Dr note’s from my visit not attached.
Useless
The app opens, but that is it. Nothing loads and all you get are timeout errors.
Why is it not working?
When first downloaded I could communicate with the nurse/Dr. Cannot open messages at all now. Just spins then says too try again later. Shows I have a message and I’m expect one from my Dr about lab results. This has been going on for 2 weeks. I’ve had to call and leave voice messages. Does not allow to schedule appointments. When tried app support, only allows for new professionals sign-ups. No support available.
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Takes forever to load
I have great WiFi and I can’t get this app to even load messages. It keeps saying “something went wrong”.
Won’t let me create an account
I really hate apps that create the situation you can’t communicate with your Dr.
Missing the most basic feature
The app does a decent enough job for physician messaging and viewing of appointments and lab results. But it blows my mind that I cannot schedule an appointment. This app is not adequate without that feature.
Broken
Idk if mine is broken or what but I have no buttons to access anything. I had an appointment come up that was it.
Face ID request
Why don’t you please add a Face ID login since it is way easier to login in.
Navigation is terrible
You have to go back to the home page and start over again if you are looking for something
Garbage
I can’t complete signup.
Can’t complete sign up
I can’t complete the sign up. It has a drop down for type but it gives no options. I tried to select that but it won’t select and I can’t leave it blank.
Don’t waste your time
App hasn’t worked for months. I’ve tried uninstalling then reinstalling. Literally nothing I’ve tried or found online to try works. App is 100% a dud. For healthcare providers, using this app is a disservice to your patients. They deserve better.
Update: The developer says to use the code provided by my doctors office. Assuming the app will do more than close/crash right after being opened, how exactly am I supposed to input a code when the app won’t do anything more than show its logo? When the app actually opens there isn’t a place to input any information at all. I have literally left the app open all night with no luck on somewhere to actually input anything.
Update: The developer says to use the code provided by my doctors office. Assuming the app will do more than close/crash right after being opened, how exactly am I supposed to input a code when the app won’t do anything more than show its logo? When the app actually opens there isn’t a place to input any information at all. I have literally left the app open all night with no luck on somewhere to actually input anything.
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Response from developer
You will need clinic code or app invitation from your doctor's office. Please reach out to obtain the information.
App doesn’t work !
I’m pressing sign up it literally does nothing
Response from developer
You will need clinic code or app invitation from your doctor's office. Please reach out to obtain the information.
