MyBlueKC vs ezAccess Mobile
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
MyBlueKC
Manage your Blue Cross and Blue Shield of Kansas City health insurance plan from your mobile device. Access benefit details, view claims, find providers, and track your healthcare spending anytime, anywhere.
- Access benefit information
- View recent claims
- Share ID card
- Find healthcare providers
- Track deductibles and spending
- View pharmacy benefits
Read full descriptionHide full description
Access your health insurance information on-the-go from Blue Cross and Blue Shield of Kansas City (Blue KC). As a Blue KC member, you can download the free MyBlueKC app to help make the most of your Blue KC plan. With new and improved features, the MyBlueKC app gives you easy access to your healthcare coverage 24/7, wherever you are. Use the app to: • Access benefit information • See your most recent claims • View and share your ID card • Find a doctor, hospital or other healthcare provider • Track deductibles and spending account balances • View pharmacy benefit information (if applicable) • Connect to Health & Wellness programs • NEW for ACA/Direct Pay Members only: Pay My Bill and ACA Rewards (for wellness points) Features available are based on your plan and benefits. The app supports most of our plans, but not all. Unfortunately, the app will not work for the following individuals: FEP members and Blue KC Medicare Advantage members. An independent licensee of the Blue Cross and Blue Shield Association.
ezAccess Mobile
This app facilitates remote patient care and connects you with your healthcare provider. Manage your health and that of your family members, view your medical profile, schedule appointments, request refills, and conduct telemedicine visits.
- Remote patient care management
- Connect with healthcare provider
- View medical profile
- Schedule appointments
- Request prescription refills
- Telemedicine visits
- Integrate with Apple HealthKit
Read full descriptionHide full description
The ezAccess Mobile app connects you, the patient, with your healthcare provider as well as helps conveniently manage care for you and your family members. The ezAccess Mobile app empowers you to perform remote care for yourself and any dependents with ease and convenience. With the ezAccess Mobile app, you can: • Get the care you need quickly and easily • Take care of your loved ones • Connect with your healthcare provider • View Medical Profile • Receive alerts • View and schedule appointments • Request refills • Pay bills • Perform telemedicine visits • Send data securely and in real time with healthcare provider • View history of vitals data • Integrate with Apple HealthKit to retrieve daily exercise logs, sleep patterns and health data To use the ezAccess Mobile App you will need an invitation or login from your provider. Please contact your health care provider directly for assistance with login or require support for the app.
Screenshots
Verdict
The clearest difference is rating: ezAccess Mobile at 2.1 against MyBlueKC's 1.6. ezAccess Mobile also leads on update cadence (weekly vs every 3 weeks). On price, review sentiment, ratings volume and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
ezAccess Mobile holds the better App Store score, 2.1 against 1.6. Both are backed by a comparable volume of ratings — 66 and 26 respectively. Written reviews complicate that: 5% of MyBlueKC's written reviews are positive against 0% of ezAccess Mobile's, so the app with the better star average is not the one people write more warmly about.
MyBlueKC ships an update every 3 weeks, ezAccess Mobile weekly. Both last shipped on November 3, 2026.
| Parameter | MyBlueKC | ezAccess Mobile |
|---|---|---|
| Price | Free | Free |
| Rating | 1.6 (66 ratings) | 2.1 (26 ratings) — better |
| Positive reviews | 5.1% of reviews — better | 0.0% of reviews |
| Number of ratings | 66 — better | 26 |
| Update frequency | Every 3 weeks | Weekly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPad |
| Requires iOS | 15.0 — better | 16.6 |
| Further details — not scored | ||
| Size | 95 MB | 60 MB |
| Age rating | 12+ | 4+ |
| Developer | Blue Cross Blue Shield of Kansas City | Medical Office Technologies, Inc. |
Customer experience
MyBlueKC
ezAccess Mobile
Bugs and requests
MyBlueKC
Reported bugs
39 issues- Face ID not working
- App constantly logs out
- Frequent crashes
- App never remembers login information
- App restarts needed to log in
Show 34 moreShow fewer
- App trips up when logging in
- App constantly reloads home page
- Cannot view open claims
- Cannot get helpful or relevant information
- App brings up download prompt even when installed
- App crashes on login
- Login loop: verify information then back to login
- Cannot scroll upwards to see entire claims history
- Navigation and search engine frustrating
- App sends back to login page
- Find care page shows Zelis and spins forever
- Nothing loads
- Links send to error pages
- Cannot set up virtual care appointment
- Virtual care interface is buggy
- A Healthier You feature doesn't load
- ID card function crashes app
- Virtual care does not work
- Virtual care crashes at appointment start
- Virtual care gives 404 error
- App sometimes loads
- Cannot get past login
- App has not been working (as of 11/28/2022)
- App gets stuck on 'making secure connection' screen
- App doesn't load after iPhone update
- App gets stuck when logging on
- Current version won't load
- Newest update wrecked the app
- App freezes on 'making secure connection'
- App freezes on 'making secure connection' screen
- Virtual care is crashing
- Login or password incorrect error despite being correct
- App logs me out
- Username and password don't work anymore
Requested features
7 requests- Add Apple Wallet support for ID cards
- Improve search functionality
- Simplify navigation
- Add iOS wallet passes for ID cards
- Fix virtual care interface
Show 2 moreShow fewer
- Make app more user-friendly
- Update the app
ezAccess Mobile
Not enough reviews yet to summarise bugs or requests.
In-app purchases
MyBlueKC
No in-app purchases
ezAccess Mobile
No in-app purchases








