The Best bankkkkk ever
I love ittttttt
App is easy
Making the app easy to use
2026 Updates
Invasive AI everywhere in this app. Search bars that blink and flash to get your attention (why?) and a dedicated button as well on the same screen in case you missed the blinking search bar. Useless innovations. Get better 53, this app has been getting worse and worse.
Genial
Buen banco y buenos servicios
Office visit
Scott Gillim has been absolutely Wonderful helping me through the fraud on my account!! I’m extremely grateful to him and to 5th 3rd.
garbage app
garbage app
Chat Sometimes Gives Wrong Answer
Overall the app is very convenient; however recently I had a question: “Does the available balance include pending deposits.” The AI couldn’t answer the question. The live agent answered yes; and that answer is incorrect. After the weekend when the deposits finally “processed”, the available balance went up accordingly. That answer affected my decision not to purchase something that was on sale over the weekend only.
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Card protection
It would be great if there was a feature to freeze the card from the app.
Fees
Charging $14 dollars to deposit today from an account I transfer from frequently is excessive
Worst app ever built
It’s is the slowest app to open. Its live support seems to be an attempt at AI but it is TERRIBLE!!!!
I have no idea who would have given it so many high marks.
I am trying to transfer money between 5/3 accounts and it is failing!!! Horrendous
I have no idea who would have given it so many high marks.
I am trying to transfer money between 5/3 accounts and it is failing!!! Horrendous
Stop changing the App
I understand you might need to update the app occasionally, but that doesn’t mean you need to change the layout, commands and options every time.
It’s annoying.
It’s annoying.
Easy
Thanks for the ease of banking
So far the worst
Comerica didn’t have the best app. But it worked. I cannot login using my credentials that they tell me. Their app is recursive saying to click here, and it takes me back to the first step. An app isn’t great if I have to call a number to get it to work. My other banking apps do not have this issue.
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Fifth Third Merge
That was a sneaky surprise you people pulled off on your customers. I was going to check my account and couldn’t access it because of the merge with CoAmerica! I called scam on this account and went online and my search engine blocked 55 trackers as soon as it opened! I’m never going to use the mobile banking app again! It’s none of your business trying to dig into my personal details!
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Savings sucks
Savings interest rates are way to small
In with Fifth Third, out with Comerica
I’m absolutely loving this. I love the technology, the smoothness of the applications everything is such an upgrade and I’m absolutely here for it. I’ve been wanting to switch from Comerica for a while now but once I heard that fifth third was going to be the bank it switched to, I was very excited. So far I’m having the best experience with automatically logging into my account and easily setting up direct deposit directly from my employers website. I also just checked to see if my credit card payments would still work, and they do… easily. I’m absolutely amazed at the high quality and care there is here. Thank you. I’m so happy to now be a fifth third customer!!!!
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Late payment charges
This bank suck as bad as Truist!
Great
Lovely experience
Customer service
Excellent customer service love it
Something’s wrong
Three stars for recent transactions online. I will wait for customer service online. Whatever is wrong. I hope you fix it fast.
