Stinky
After having accounts for more than 8 years suddenly I get charges for having the accounts. I met all the rules among them having over 500 in all accounts and I have to monthly call for reversal. Waste of time I’ll change all my accounts to a different bank
Buen trabajo
Excelente trabajo
Good but far short of perfect
The 5th third credit cards and bank are separate entities and have separate support systems, it makes no sense and it delays transactions.
yeah
you should have named it Fifth Third FIELD. Not PARK. has way better flow.
Not easy to use
Just wanted to make a few deposits and does not prompt through transactions properly- some one should add prompts-sign out should be easier
The worst
They keep blocking the use of my card. called THREE TIMES. spent like 3 hours trying to use MY money. the asian call centers are NO help. calling is a PAIN. support doesn't do anything. the most frustrating banking experience of my LIFE.
Safety First
I love 5/3 bank they’re always carefully looking out for their customers when is comes to unusual transactions . They’re friendly and I even get called from time to time asking me how I’m doing and is there any questions or concerns they can help me with . As always I reassure how happy I am to be a customer over 10 yrs
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Login
The system would not let me in and when I tried to reset it was not accepting my reset. I looked to see if the app needed an update but it didn’t need one.
Fifth Third is the bank
I’m very happy with my banking experience. The mobile deposit feature is convenient and easy to use. The app is simple to navigate, and I appreciate being able to deposit checks from home without having to visit a branch. Thank you for making banking easier!
Miserable app
Terrible user interface
Mediocre
App takes a long time to open and login to the accounts screen. I timed it, 28 seconds for the face id and password screen, and then 7 seconds and "features" and animations. Then finally you're brought to your accounts. For reference, other apps, you're logged in within 10 seconds including 2 factor authentication.
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A Fee to Electronically Deposit A Check
Wild that a bank would charge a customer a fee to get the check funds deposited into their account same day.
5/3 is the Best!
Everyone at the locations and every customer service representative are always so nice and helpful, always take the time to talk and care of my needs so everything runs smoothly! 👍
Great access!
Love ability to check my acct and do transfers for payments on line.
No Credit Card Balance
I looked at my credit card account on the app and the web. I discovered that the app never told me i had credit card debt saying i have $0. I had a debt on the web. Thankfully i looked at both. Please fix the Credit card bill display in the app. This can get people in serious debt.
Edit: I an not interested in giving your company a call as you’ve suggested others to do. Just please fix the credit card balance display. That’s all I ask.
Edit: I an not interested in giving your company a call as you’ve suggested others to do. Just please fix the credit card balance display. That’s all I ask.
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Review
It’s very slow and kicks me out of face recognition every other time I login
Amazing
Very essential, safe, and user friendly.
Best bank ever!
Fifth third is the best bank I have ever used! They do anything and everything they can to help you! Their customer service is impeccable
improving
needs a lot of improvement specially for face ID
They brought the Comerica fees over
3 dollars for mobile deposit???? THEY’RE CHARGING TO PUT MONEY IN NOW!!! DON’T USE THE APP.
