Great banking Palm Harbor
I love the hometown feeling of this bank especially at alt.19 and Nebraska Ave. the best banking help and service available.
Great bank
I always banking with 5/3. They are the best.
Wish they showed transactional balance
This app is easy to use however, this is the only banking app I have that does not show a balance after each transaction. Really wish Fifth Third would consider to doing this.
Owner
Best bank ever easy to work with
Problems with facial recognition
The facial recognition feature has really let me down and it’s totally unexplainable. When it first came on I had no problems with it. Now it always kicks me out and when it lets me on, I’m surprised because I’m not doing anything differently when it chose not to let me on it’s so frustrating and annoying!!!!
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Best bank
Best bank ever
Slow
Slow to review docs
No loyalty appreciation
No loyalty appreciation, Did not repair credit they damaged .
Exceptional service
The branch on Lyons Street is always professional and friendly. Anytime I have a question or need they have an answer. They also do it with a smile and go above and beyond to help me out. Would recommend 10/10 😊
Review
Is it good thing that I’m able to manage my money on a go and mobile banking thank you
It’s 2026 folks
The app is not bad I’ll give it that. But this is 2026 and you should be able to lock an account or card from the app. I have several other banking apps and all of them give you ability to temporarily lock your accounts or cards to prevent or in case of fraud. A simple update Fifth/Third should make.
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Terrible experience
I hate this app and this bank so far. I’ve been banking with them less than a month and I’ve already had so many issues with my information getting stolen, not having good customer service, and the app not being up to par. There needs to be an option in the app to ADD CARD TO APPLE WALLET. That’s how every other bank operates. Because it doesn’t have this option, I’ve been going back and forth with customer service for DAYS just for them to be no help. Long wait times and the people on the line don’t have any idea how to help me and their answers are “idk sorry I can’t help.”
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Thank you!
I’m excited about the new experience working with my Fifth Third Banking Team!
Very hard to contact Customer service rep and supervisor and then supervisor gave conflicting info.
Called four times to get issue resolved. Spoke with a supervisor that did not understand my problem and hung up on me. I will not be doing business with this bank anymore.
Online Simplicity
I’ve had Moble apps from other banks and credit union and the 5/3 app is the easiest app I’ve used so far. Simplicity is fastest way to move money around when needed. Thank you I T Guys
The app just stopped working. It doesn’t allow me to login.
Can you help me fix it?
Content
Very happy with ease of use, to make payments.
Very good
Simply cut above
Mostly satisfied
Would give five stars but too often I don’t see a transaction on the activity list so I’m looking at the balance not equal the amount of the transactions. Eventually the purchase or what have you shows up but when my purpose for viewing this is to make sure my card number has not been compromised it leaves uncertainty. Most of the time it’s a 30 or $40 discrepancy. But I feel it should be exact and our networks all communicate so there should be delay
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Malo
Malísimo
