Fifth Third Reviews: Is It Legit?

Customer Experience

Positive experience48.1% of reviews
Neutral7.7% of reviews
Negative experience44.2% of reviews

~ Based on 1,747 written reviews from the US App Store.

What users say about Fifth Third

Is Fifth Third Safe?

Fifth Third: 53 Mobile Banking appears safe based on user ratings. AppsHunter Safety Score for Fifth Third is 95/100.

This assessment is based on 663,931 user ratings, with an App Store average of 4.8/5.

Safety Analysis

94.4% of ratings point to a safe experience
2.0% of ratings suggest some concerns
3.7% of ratings point to a risky experience

~ Based on 656,270 App Store ratings for Fifth Third.

Is Fifth Third Legit?

Fifth Third: 53 Mobile Banking appears to be a legitimate app. AppsHunter Legitimacy Score for Fifth Third is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Review

It’s very slow and kicks me out of face recognition every other time I login

Amazing

Very essential, safe, and user friendly.

Best bank ever!

Fifth third is the best bank I have ever used! They do anything and everything they can to help you! Their customer service is impeccable

improving

needs a lot of improvement specially for face ID

They brought the Comerica fees over

3 dollars for mobile deposit???? THEY’RE CHARGING TO PUT MONEY IN NOW!!! DON’T USE THE APP.

Easy easy

Doesn’t do absolutely everything the website does but the app is great.

I’ve been with Fifth Third for years, maybe about six years

Fifth Third never did me wrong. I can’t honestly say that. Thanks for everything Fifth Third.

Great company

This company is great to work with! Everything so far has been easy to do with in the app and it’s so easy!

Twila

You should not be charging a fee for immediate availability when check deposited is from another one of our accounts.

Card

Wish there was a way to auto lock out cards from the bank app like my navy federal bank card. We only have the option to lock if stolen with this bank o keep all
My cards locked until I use them to prevent any activity that I do not do myself

Stinks

Most frustrating confusing app ever. I’ve made a few payments and they all had to be done independently. Sorry. What a joke.

The best bank

The best bank. I love it

So far the worst

Comerica didn’t have the best app. But it worked. I cannot login using my credentials that they tell me. Their app is recursive saying to click here, and it takes me back to the first step. An app isn’t great if I have to call a number to get it to work. My other banking apps do not have this issue.

Update: I was able to get in the app for a couple weeks, now it’s stuck at send verification code. Won’t click past the phone number to send the text. Restarted my phone. App is fully updated to the version available. Never had this many problems when it was Comerica.
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Quicker log in

It takes way too long to log into the app. The app seems a little messy with buttons everywhere.

External Account

Won’t let me add another external account.. support no help

Thieves

Was okay for a little bit. But never ever go in the negatives because even if you send and instant transfer from another card and put it back up to over the negative they will still CHARGE YOU FOR AN OVERDRAFT FEE EVEN IF YOU ARE NOT OVERDRAFTED. Stealing my money from me when my account was in the positive for 2 days and THEN THEY STOLE UNNECESSARY MONEY. So don’t be in the negatives for a single day or they will steal your money days later after you’ve put it back up to a positive number. Never using fifth third again as long as I live and I’ve lived only 25 years.
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Thank you

Awesome customer service, tools and products! I love the security features and support! I truly think this is the best bank that I’ve ever worked with! Can’t forget the cash advance feature!! Thank you Fifth Third!

Banking

Really nice staff enjoy banking with your team

Best Bank

Pleasure working with 5/3 bank

Tay

I love it here