Fingerhut Mobile User Reviews

Customer Experience

Positive experience47.7% of reviews
Neutral9.2% of reviews
Negative experience43.1% of reviews

~ Based on 218 written reviews from the US App Store.

What users say

Is Fingerhut Mobile Safe?

Fingerhut Mobile appears safe based on user ratings. AppsHunter Safety Score for Fingerhut Mobile is 97/100.

This assessment is based on 94,469 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.9% of ratings point to a safe experience
1.9% of ratings suggest some concerns
1.2% of ratings point to a risky experience

~ Based on 94,512 App Store ratings for Fingerhut Mobile.

Is Fingerhut Mobile Legit?

Fingerhut Mobile appears to be a legitimate app. AppsHunter Legitimacy Score for Fingerhut Mobile is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Can’t even make a payment

The app is just broken. I can’t even make a payment. It just gives me an empty pop up and shuts down.

Theirs

Don’t use this app they will lock you out of your account even when you owe them money then call you non stop expecting you to pay and it will occur more debt don’t use these scammers

Shopping removed?

I don’t understand why the shopping has been removed from the mobile app.
Does that mean shopping is now closed? We just go about paying our account balance off and it’s closed?

Broken

It says system error when you try to log in.

Many options for Shopping!

I give Fingerhut 5stars but give the app 1star. I can’t access it . I keep getting an error message after it’s done buffering right when I open the app.
I like Fingerhut cause it has so many different things that you can get payment arrangements on to pay. Also helps with your credit which is nice as well.
When calling and talking to the representative they are polite and helpful. But I WISH the app would work!!
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Everything is overpriced

This company is horrible the sell you everything up too 5x the price stay away from them not worth it at all look at there prices first plus for no apparent reason they close your account

Access account

Unable to access account. I have uninstalled and reinstalled the email I received says to update the application but am unable to so I don’t know how to pay my account

I’m not happy

Trying to get into my finger head account can’t get into it. Everything screwed up trying to call the number that was on the outside of the app. If you need to contact them well it’s naturally it’s not a real person. So they can’t understand what you’re saying they don’t know what you want. All I want to do is talk to somebody so I can get some information so I could send my payments in that. I can’t get into the app to pay. everything is screwed up well they want the 10 digit customer number. Well if I could get in there, I could give it to you, but I can’t get into the app. What in the heck am I supposed to do now? Can’t find the phone number other than the one number and I can’t get any info cause I can’t talk to nobody because they one information that I can’t get. I wanna make my payments but I can’t.
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Stay away!

Selection is not the best. All items are almost 2x the actual price. App never works well, you end up with late fees bc the app is down. Yet someone will call for a payment and late fee. Doo better finger hunt

You can't shop on it anymore

I used to pay my bills, but I also was able to go on there and shop or look for stuff to purchase you can't do that anymore. It just shows you your statement and you can only make a payment. So how do you do the shopping on Fingerhut?

Why am I forced to download iTunes?

Being forced to download a app does not make me feel comfortable using this app. I will be taking my business elsewhere.

Ruining my credit

Fingerhut removed my account from credit report. I have tried numerous times to contact Fingerhut about this, and have been told they cannot help me… I have emailed and no response. I have always paid on time, even ahead of time. The customer service is horrible. How are there no employees at Fingerhut that can tell me why my account was removed?
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Pay attention people

Fingerhut is no longer a shopping platform. This app is now for paying your Fingerhut Account.

App

Can’t login to my account. What do I need to do?

Junk

even at a 760 credit score treated like I needed them instead of being a customer.
Yes it will build credit fo those who are struggling, but you’ll pay out the nose.
Beat to seek alternative solutions than sign up to robbed.

App is not working

Please fix yall app, I deleted it and reinstalled and I still can’t sign in. I enter my email and password and it takes me right back to the login screen, I just want to pay my bill

App

App won’t load. Have to go to the browser just to pay your bill or shop.

App Is Down Again

I have reported this twice last week and since there’s no place I can find to report this problem unless I call Customer Service, I’m letting you know this way. It lets me put in my email and password, has me put in a six digit code and then it takes me back to the Login function. I’ll be checking back for updates. Thanks.
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Wonderful

I find it very helpful in getting up to date information about my account. Very easy to explore to find what I want to buy. No problems making my payments as well. Now this is useless now. Fingerhut is not being forthcoming about the future of Fingerhut. If Fingerhut is going out of business then Fingerhut being discontinued is a possibility and that means only way to access our account would then only be possible using browser.
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NOT WORKING

NOT WORKING