Clothes
Good product
Worst app in delivering the products
Starting I had felt good to purchase but when I started to purchase more and joined the club discount then they the problem started, first they will take your order, then they will cancel it, and they asked to re-order when I re-order again. Hundred or ₹200 will be more that I should pay so there is no discount provided, instead, I paid more many times, then I thought okay. Sometimes it happens, then I kept quiet, then again and again whenever I ordered something happened and today they are not delivering my product after twice re-ordering it and the customer care call is waste because they don’t communicate properly and that wizard is very frustrating. So totally they don’t have any customer care, proper communication that you can get your product delivered…. Then delivery is full waste because they never deliver it instead they cancel it and give the reason no proper address is provided..!!!!!! Fake app… the management is worst …
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Damaged product delivered, zero post-purchase support
Extremely disappointed with the recent experience on FirstCry. I ordered an item that arrived completely damaged. Receiving a defective item is frustrating enough, but the after-sales support makes it worse—there is practically no post-delivery assistance.
Raising a complaint goes nowhere, resolution is non-existent, and customer support provides scripted delays instead of taking accountability. A brand catering to parents and kids needs dependable service, but FirstCry completely washes their hands of the customer the moment payment is taken. Will not be ordering again until they fix their support system
Raising a complaint goes nowhere, resolution is non-existent, and customer support provides scripted delays instead of taking accountability. A brand catering to parents and kids needs dependable service, but FirstCry completely washes their hands of the customer the moment payment is taken. Will not be ordering again until they fix their support system
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Super
Nice
Not recommended
Delivery process is pathetic, I ordered something on 8th of aug and supposed to deliver by 13th and today is 18th August not delivered yet. There is no option to cancel the order and poor customer service. Every day delivery status changes to next day delivery and still not received.
