FIXR User Reviews

Customer Experience

Positive experience73.1% of reviews
Neutral2.6% of reviews
Negative experience24.4% of reviews

~ Based on 78 written reviews from the US App Store.

Is FIXR Safe?

Not enough ratings yet to assess FIXR.

Is FIXR Legit?

FIXR appears to be a legitimate app. AppsHunter Legitimacy Score for FIXR is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

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Great app

It’s a great app getting tickets so easy

Great platform, great service

Given the level of intelligence this platform provides it is surprisingly easy to use.

Brilliant platform

Super easy to discover and buy

Don’t try to get a refund that’s for sure

I wanted to go see Arcadia Earth. I looked for dates ij Boulder Co. there were non but I notice there were still dates available in Lakewood. I jumped on those tickets but the almost immediately after I finished purchasing the tickets, I noticed it was in Lakewood Washington not Colorado. I immediately searched for a way to cancel. I ended up having to leave an email but it was the weekend so no one could get back to me until Monday (odd) so I waited and someone contacted me Feb 3rd, the event was Feb 4th. She asked for all the information regarding my purchased and I emailed it back to her. I didn’t hear back from anyone until after the event and I was informed that I couldn’t cancel them. So I spent $100 on tickets that Day had no way of getting to or even transferring them to a friend living in Washington.

They offered to give me tickets to a different date for the event but there’s nothing in Colorado at all… just two events to a night club.

So I’m pretty disappointed in this app and the service the company provides.

This was literally
the fastest I have every thrown money away. It’s sucks

Renee Anderson
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meh

allows you to book tickets but will not notify on time of when the tickets are out

Trash

This app is a piece of junk. I wanted to see shy fx live at a club near me. Didn’t let me process my payment, charged my card, didn’t give me my tickets. Absolutely furious. Tried to sort it out and the tickets were sold out, and the problem wasn’t even resolved. Sly app do no bother.

app broken

good app but wont open at all, multiple days, im missing my first release tickets guys cmon lock in..

Literally cant even open the app

Randomly this app has started to crash the instant i launch it i cannot in any form recommend fixr the only reason i use it is because there is a complete lack of any alternative to it at my university

Worst App

When you sign in using your Apple account it bypasses the need to set up the account with a password but you can’t delete this terrible app without having a password. In an essence you are trapping people’s information and making it difficult for them to delete their information from your system. My tickets would not transfer to your app so I have zero purpose to keep my personal information in your system. Please advise on how to delete my personal information from your system. Thank you
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Brilliant platform

Super easy to discover and buy

Broken

Your update has broken your app. Flickering filter when no filters selected

Great Customer Support Service

Sorted out my missing tickets problem purchased on laptop with Aol account, missing on App on phone, simply gives you the option first time to log-in to App using Apple account so used that no tickets.

My fault but should not offer Apple account log-in options just keep it simple e-mail address/password when logging into an App for the first time, offer the do you have an Apple account option later might help others from making the same silly mistake l made. Thanks for your great customer service.
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Useless app

It decides to ask me to verify my email address when I’m about to reserve a ticket for a popular event. Causing me to have to check my inbox (the email wasn’t even in my junk!) and then because of how long that took I wasn’t able to get a ticket. Just a tip ask me to VERIFY when I open the app not whilst reserving a ticket 🤣🤦‍♂️
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FIXR profiteers from falsely-advertised events

If an event organiser lists false times on the event page and it causes you to be turned away at the door, Fixr will refuse to refund their fee to you despite knowing your loss was solely the event organisers fault.

If this happens to you, you will need to contact support and threaten to get your bank involved otherwise you will not get your money back.
Do not listen to the nonsense the customer support throw at you to try and get you to go away.

This is what happened to me and it’s put me right off using Fixr anymore.

Horrible, predatory company to deal with.
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Scam

Just scammed me out of over £30 for Chepstow races as I never received an email detailing the wristband pickup

Crashes and not user friendly

Crashes for popular tickets and hard to find them in the first place

Good when it works

Overall it does what it’s supposed to, with your tickets showing up at the top of the main home page. However, the app often gets stuck on a black screen resulting in me having to reinstall it every time. Very frustrating with no obvious fix, hopefully will be fixed soon.

good and useful

5 stars

Double charged

Took money out my bank even when it said it got declined!