Flannels User Reviews

Flannels
Flannels
The Flannels Group Limited

Customer Experience

Positive experience86.6% of reviews
Neutral2.9% of reviews
Negative experience10.6% of reviews

~ Based on 559 written reviews from the US App Store.

What users say

Is Flannels Safe?

Flannels appears safe based on user ratings. AppsHunter Safety Score for Flannels is 95/100.

This assessment is based on 418 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.9% of ratings point to a safe experience
2.2% of ratings suggest some concerns
1.9% of ratings point to a risky experience

~ Based on 418 App Store ratings for Flannels.

Is Flannels Legit?

Flannels appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Flannels is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Sign in

Can’t sign in after update

Help is just bot/ no discount

See title

New update

Loved the app however with the new update, you loose everything that you had in your wish list and you have to sign it every time where as before you wouldn’t need to sign in so its abit annoying

Last update made wishlist disappear

Following the most recent update, my wishlist has disappeared

Cost of shipping

Cost of shipping in this day and age I have to think twice before I buy here

Terrible

Terrible experience with Flannels. I was told my order would be delivered and it never arrived, yet I was still left waiting around with no proper communication or resolution. Customer service has been extremely frustrating — constant chasing for updates, long investigation times, and no urgency whatsoever. For a company of this size, the service has been genuinely disappointing. I definitely won’t be ordering again after this experience.
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Flannels

Best app for shopping and great deals

Orders missing

Can’t find history

App constantly freezes on check out

Terrible app full of bugs and can’t check out if using PayPal without it freezing

Lovely quality 

Best store in UK

Great service

Great service
Great products
Easy to use
Speedy delivery

Horrible deliveries

Never order from here no matter how much it says. They take a month to process an item. Will absolutely take all your time contacting with seller which is an Ai chat bot model

Liz

As a new customer do you offer discounts off your order

Excellent service

Bought T-shirt & joggers for my grandsons birthday, site was so easy to use, filter took me to exactly what I wanted. Ordering was quick & simple.

App is crashing

Phone is iphone13 promax and have tried to install and reinstall this app but still not working.

Too slow

Too slow

Great sales

Loses a star for the high delivery cost when you’ve just spent a fortune on designer clothes

Vouchers and deals

I love flannels but I always find that when you try and buy something it isn’t clear on vouchers or deals you get. I also think it’s hard to return through local stores

wouldn’t have been so low

but one day i wanted to order something and wouldn’t let me pay, contacted customer support where i said i tried two different cards and they believe i wasn’t a genuine transaction and therefore unable to use the app, huge shame considering ive placed orders before

Good

Good app for stone island and cp company