No customer support
Terrible service
Shows in stock but can’t order
Ugg shows in stock but when place order state out of stock - don’t show they are available if they are not very frustrating
Darren Wallis
The app is most probably the worst app I’ve ever used
Glitching
Keeps glitching and bringing up items not selected and adding items to favourites all by itself!
Awful
Terrible app. Can’t contact customer services for love nor money
Very disappointing returns process.
I bought a £125 hoodie from Flannels and it was the wrong size. Not only have I had to pay £6.99 delivery which for an item of this price is a joke, I have had to pay £6.99 to return the wrong size, and then another £6.99 to have the correct size delivered.
Very disappointing returns processs.
Very disappointing returns processs.
Quality
Shopped for over 10 years
Absolutely love flannels
Absolutely love flannels
Don’t buy online
Absolutely horrible and disgusting online shopping experience ! Ordered 2 items worth £135 and paid £6.99 ! Not only the items came too small but I have to pay extra £6.99 again for shipping ! There is zero help from online and forget about any help from store if you have bought online ! You will be like an alien to the store staff if you bought it online ! Will be deleting the app once I get the refund ! If you are really desperate and want to buy designer clothes then either buy directly from the preferred brand or just go to the store ! Please don’t buy online ! 👎👎👎👎
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Bag
Always took my items out my basket
Bags when returning to previous items
So annoying you press the return/go back to full list of items and it shows different items you didn’t open or touched instead of going back to the full items page
Mr Ross
The best shop I’ve ever been in , so clean the staff are so polite, kind in helping you in any way than can a amazing experience in there shop in Brighton uk
Absolutely horrible
I would have gave it a zero but that would have been rude I waited for my package for 20 days and no emails about it at all had no mention of where it is it cost over £100 pound and it’s wasted now and nothing has shown up so do not buy off of here
Scammers
Took my voucher and didn’t add it to my balance and said they could help
Mr Ross
The best shop I’ve ever been in , so clean the staff are so polite, kind in helping you in any way than can a amazing experience in there shop in Brighton uk
KEEPS CRASHING
This APP keeps crashing when searching for products, after about 8 minutes it crashes and then I have to start from the beginning. Very frustrating. Developers need to fix this problem.
Issue placing order
Tried multiple times over the last 24 hours to place the same order & just keeps sticking at the final step. Poor system.
App needs a major update
This app is riddled with bugs and needs a major update ASAP
I’ve been a customer for years and the experience just isn’t great enough to even make a purchase now ,
I’m constantly getting frustrated with the fact I scroll and find something and the app keeps crashing I get locked out and have to restart the process and never get to make my purchases
I’ve been put off several times by this problem
I’ve been a customer for years and the experience just isn’t great enough to even make a purchase now ,
I’m constantly getting frustrated with the fact I scroll and find something and the app keeps crashing I get locked out and have to restart the process and never get to make my purchases
I’ve been put off several times by this problem
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i wish i could give zero start .
This app is a nightmare who ever created it needs to be sued so frustrating , having the worst experience trying to return an order . The functions are useless cant even download my return form . If you care for your mental health dont use this rubbish app
My favourite shopping app
Best fashion
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