FRASERS/FLANNELS
Look it’ll always be Frasers too me a GLASGOW STAPLE for designer clothes it’s just the returns are a bit hectic @ times so I hear I haven’t tried 🤞🏼a never have to never had an issue it’s just my ADHD.
Barbour mini dress
Didn’t have Barbour tag on the front of dress as advertised on website, ordered Barbour pink blossom sweatshirt and it never arrived.. Was eventually refunded but was super disappointed, ordered Barbour sweatshirt today and no option for 24-48 hour delivery
Great but delivery is insane
£6.99 for delivery is absolute extortion if you ask me
Mike Lunt
Am trying to return a product and don’t have my order number and can’t get any information that helps from this ridiculous website
delivery
it should be free delivery and returns or you should be able to return items to shop free
No customer support
Terrible service
Shows in stock but can’t order
Ugg shows in stock but when place order state out of stock - don’t show they are available if they are not very frustrating
Darren Wallis
The app is most probably the worst app I’ve ever used
Glitching
Keeps glitching and bringing up items not selected and adding items to favourites all by itself!
Awful
Terrible app. Can’t contact customer services for love nor money
Very disappointing returns process.
I bought a £125 hoodie from Flannels and it was the wrong size. Not only have I had to pay £6.99 delivery which for an item of this price is a joke, I have had to pay £6.99 to return the wrong size, and then another £6.99 to have the correct size delivered.
Very disappointing returns processs.
Very disappointing returns processs.
Quality
Shopped for over 10 years
Absolutely love flannels
Absolutely love flannels
Don’t buy online
Absolutely horrible and disgusting online shopping experience ! Ordered 2 items worth £135 and paid £6.99 ! Not only the items came too small but I have to pay extra £6.99 again for shipping ! There is zero help from online and forget about any help from store if you have bought online ! You will be like an alien to the store staff if you bought it online ! Will be deleting the app once I get the refund ! If you are really desperate and want to buy designer clothes then either buy directly from the preferred brand or just go to the store ! Please don’t buy online ! 👎👎👎👎
Show more
Bag
Always took my items out my basket
Bags when returning to previous items
So annoying you press the return/go back to full list of items and it shows different items you didn’t open or touched instead of going back to the full items page
Mr Ross
The best shop I’ve ever been in , so clean the staff are so polite, kind in helping you in any way than can a amazing experience in there shop in Brighton uk
Absolutely horrible
I would have gave it a zero but that would have been rude I waited for my package for 20 days and no emails about it at all had no mention of where it is it cost over £100 pound and it’s wasted now and nothing has shown up so do not buy off of here
Scammers
Took my voucher and didn’t add it to my balance and said they could help
Mr Ross
The best shop I’ve ever been in , so clean the staff are so polite, kind in helping you in any way than can a amazing experience in there shop in Brighton uk
KEEPS CRASHING
This APP keeps crashing when searching for products, after about 8 minutes it crashes and then I have to start from the beginning. Very frustrating. Developers need to fix this problem.
