Fleet Cars User Reviews

Top reviews

Great service

Perfect

Can’t get a cab with it!

I installed this as recommended by a driver three months ago as their cab office use it. Problem is, I think it’s worked once in 5 attempts and even that took 5-10 mins to get a confirmation!

As such it’s kind of pointless and quicker to call a local cab office, or as most people prefer in the modern world, use an app that works (well known rival platforms that don’t supposedly cover the areas we need taxis actually work better than this app that is meant to!)
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Timely and Efficient.

Great service

App is pathetic

You can’t even sign up lol

Unprofessional service, felt unsafe with the driver, not sure if the company has taken any action

The driver was downright rude and threatening. Very unprofessional, the HQ does not seem to be able to help or willing to investigate, let alone apologise. Very poor experience.

The app is not reliable

Booked twice to get a taxi from the station when arriving. It lets you do it but on arrival a taxi is not available. Frustrating

On time

The driver was on time and very polite. A pleasant journey.

Use our local company

Brilliant service as always. 2:45am pick up and there in time. Been using fleet for years. Support your local business and it will support you.

Great service

Had the nicest driver, as females we felt very comfortable, thank you

Easy and stress free

Used a taxi to the airport a few times now .. so my holiday starts when I walk out the door, that’s to Fleetcars and the always pleasant drivers .

Taxi journey

Arrived on time, very polite and excellent service

Works really well for me

A lot of negative reviews but from my point of view, it’s worked really well each time I’ve used it.
I can track the driver/car and payment is on my credit card which saves the worry of having cash on me
The fact that Fleet acts has now added a Grocery/Chemist collection service is absolutely fantastic!
Well done guys!
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Not fit for purpose

* App does not allow notes to be saved or send notes to driver
* When prebooking, address always kicks out and reverts to some random address
* Doesn’t allow prebooking, saying there are no cars available in area even when I am booking days in advance

App not responding

I downloaded the app .. followed all steps. When you getting to accept terms and conditions you are transferred into another site and then , nothing is happening.
Application does not go any further .
When you getting back to continue you need to start again the process which goes to nowhere.
No luck to book a taxi through this app.
Seems that is not working on iphone.
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Don’t bother with comments

Generally a good app and good service, HOWEVER, I live in a semi rural area, my main reason for choosing this app is because it has a comments field so I can tell them exactly where I am... it DOES NOT feed back to either the driver OR the operator, so every time I book I have either an irate call from the operator or a diatribe from the driver telling me to be more specific with my booking - even though I have described my pickup down to the last square inch...
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Roundspring

App works but far too many notifications per journey - 3 texts and 3 emails for 5 minute journey

I wish I could a zero rating

Absolute terrible app! I booked and it said the car is 5mins away. 5mins passes and no car. I go back onto the app and the timer has disappeared and there's no live tracker. After 15mins of waiting I some to a human being who told me that the timer doesn't mean anything and there's no guarantee your driver has even been booked (even though they send text confirmation) ******* amazing when you've stood out in the cold for what feels like days. Give them a miss and get yourself an Uber- they may cost more but at least they turn up.
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Mr. N A Sultani

Excellent service, great stuff, very reliable and very polite driver thanks.

Can't book cabs!

This app is terrible. I would it give it zero.
1. You can't search the address to book cab. The search isn't functional.
2. If you manage to find your address from you the map, and press 'Next' to enter the address that your going to, that also doesn't work because the search function doesn't work.
The app is unusable, and you can't book a cab.
Unfortunately I deleted the old app which worked really well. Now I can't download that version, also because I took the new upgraded app🙁
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