No Refunds for Cancelled Tickets
Terrible service! If you cancel your ticket, FlexBus refuses to refund your money and only offers a voucher valid for one year. They keep your money even though they can easily resell tickets for popular routes. This policy is outrageous and shows no respect for customers. I do not recommend this company!
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TTanya_tochka
Love it! Use it all the time 💕
Best way to get to Key West 🙂
JJaxF26
Quick and simple
Quick and simple. Buses are comfy and affordable as well. Also fairly accessible. For me anyways.
CPCody Pinks
No option to speak to an operator re disabled travel?!?!
Not being able to speak to anyone is terrible when trying to navigate your system
APAlso trying my patience
Minor stranded
So I purchased a ticket for my 16 year-old cousin, his first time travelling arrived to the bus stop 30 minutes. Early waited two buses showed up was told by both drivers not your bus. Called me basically an hour later and said hey I’m not sure what’s going buses showed up, but they said not your bus, I then called the company to let them know what was going on, the company explained that one of the buses was his so I said what are we going to do about this as your driver told him it was not his bus he is a minor now stuck. They told me to call them back in 20 minutes. And then hung up.
This is definitely the first and last time I purchase a ticket from this company
This is definitely the first and last time I purchase a ticket from this company
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LWLT WarCLOWN
