App doesn’t work.
False advertising
Response from developer
Hi Muppetaphrodite, Appreciate you flagging this. Promotions can vary a bit depending on the specific offer active at checkout, so terms aren't always identical across orders. If you drop your order details to hello@pilatesflo.com, Otto Grey from our Customer Success team will dig into it and get you sorted.
Unauthorized charges
Response from developer
Hi Elijah, Thanks for reaching out about this, and sorry for any confusion around the charge. Subscription pricing and terms are shown at checkout before payment is confirmed, but we're glad to take a closer look at your specific order and walk through it with you. If you could send your order details to hello@pilatesflo.com or give us a call at +1 (725) 201-1340, Otto Grey from our Customer Success team will be happy to help sort this out.
Great app!
Response from developer
Hi 1978JMP, We’re thrilled you’re enjoying Flo’s clear instruction and getting great workouts! We appreciate your feedback on spring guidance and are glad our support team was able to get you up and running quickly. Thanks for the kind words!
Reformer Pro Videos?
Response from developer
Hi Khev0504, We’re glad you’re enjoying the workouts. Flo’s Portable Reformer classes are compatible with the Pro model, and we’re continuing to expand Pro-focused content. Please share your order details at hello@pilatesflo.com or call +1 (725) 201-1340. Otto Grey, our Customer Success Manager, will be happy to assist.






