Not happy
Response from developer
Hi, we’re sorry the update removed Jasmine’s program and that the intermediate classes aren’t meeting your needs. We’re unable to locate your order. Please email hello@pilatesflo.com with your order details so Our Customer Success Manager, can look into this and help.
RIPOFF
Love the machine, hate the app
Response from developer
Hi Melissa1014, We’re glad you’re enjoying the machine. Please make sure you’re using the latest updated version of the Flo app, as ongoing updates continue to improve video playback and progress tracking. Streaming and completion tracking can also vary depending on device settings. If the issue persists, please contact hello@pilatesflo.com and our team will be happy to assist.
Good exercise board, terrible customer service.
New app is SO MUCH BETTER
Response from developer
Hi Dangerous Donut, We’re so glad you’re enjoying the new Flo app! It’s great to hear the improved navigation, progress tracking, and added form guidance are making your workouts even better. Thanks for the encouragement.






