Fandango is awful
F minus reset password 3 times and still could not get in.
Options
There aren’t many restaurant options for this location. It’s the food choices each time. Very disappointing.
Same food options daily
I’d love it if the options were two different restaurants from the same cuisine. Also more variation would be nice in general
Hardware is always broken
The hardware app breaks every other order I’m sick of having to get food for my office through this broken terrible app
Services
Terrible
Pretty good but…
The app is pretty hood, but sure wish there was a “Request a restaurant” do you know who we love.
No way to find pop up locations
This app is useless for those of us who just want to find a pop up location. How hard can it be to just add a map or dropdown where you can find popups around Chicago?? I’d love to support these restaurants, but there’s no way to find them. Useless app from a customer pov.
Works but needs love
Please consider text contrast in app. Tiny light grey font on dark grey background? No thank you. It’s super difficult to read.
Generally, design and usability is poor. Consider getting a critique from an outside design consultant to get a fresh set of eyes on the app.
That said, I press what I want and food appears at lunch. I am grateful for that. I know poor design on my magic food bringer is a 1st world problem.
Generally, design and usability is poor. Consider getting a critique from an outside design consultant to get a fresh set of eyes on the app.
That said, I press what I want and food appears at lunch. I am grateful for that. I know poor design on my magic food bringer is a 1st world problem.
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Chai Latte
Wonderful service from the ladies and the chai latte is absolutely delicious.
No customer service
I mistakenly ordered lunch on a day that Fooda was not scheduled for my campus. There should not have been an option to order food on a day it wouldn’t be available. The app should’ve let my order go through. There is no option to speak to a live agent and I never received a response to the email I sent.
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Indonesian rice with beef
Rice had too much salt
Sesame outpost
Our food keeps arriving late or at a different location. Lunch was delivered late by 20 minutes with no bag or name. Not fun knowing folks are opening each order to see if it’s theirs. Not a fan of folks opening my lunch. Burger also came with burned buns and raw meat.
Terrible
Since the new owners have taken over the variety of food is horrible and it’s too expensive. I will not be eating with fooda anymore.
Pre-ordered and got nothing
I ordered ahead of time and my food was not ready or left for pickup.
Not Fresh
Cold and nasty
Food is never warm
Maybe it is impossible to achieve, but the food never arrives warm. The service is OK if you get something cold like a salad or a cold cut sandwich.
Poor Food Quality, Small Portions, High Prices
The Fooda vendors that come to my agency often present food that is of low quality, small portions and highly priced. The food often tastes like leftovers from the restaurant’s previous day…. Not fresh prepared.
Rewards hard to use
The “coupon” never shows the barcode for the restaurant to scan to receive the rewards. I had an $8 coupon that wouldn’t open and now showed “used,” I emailed Fooda and they sent it back. Tried using it again, never could get the barcode to pull up as I was holding up a long line. I’ll use Fooda for the convenience of it being near work but the app is useless for reward points unless you have a lot of time and patience.
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Bad service
I have problems to find my company information and nobody helped me to sign in and order food
black screen?
when it works it’s awesome, but it literally causes my phones screen to go black
