SCAM
Literally do not download this app. Ordered food, delivery person was on the way and then randomly cancelled because they couldn’t find the address of a major hotel. No call, no message, nothing. Essentially stole our food and would not provide a refund. DO NOT USE THIS APP.
App not supporting
Not opening app, after 1-2 days its show “something wrong “ tag… and its very disappointing
Rude operator (Ben)
Very disappointing support experience. I was only asking about the status of my refund for a cancelled order that I did not receive.
In my first chat, a guy Ben told me that refunds for cancelled orders are automatically generated by the system and that the 24-hour policy does not determine whether a refund was generated. However, Ben ended the chat without resolving my refund concern.
I contacted support again and was assisted by Bella. Bella gave me a different explanation, saying that the refund could no longer be processed because more than 24 hours had passed. I repeatedly asked for clarification about the refund status, but I kept receiving the same 24-hour policy response instead of a clear answer.
I understand that policies exist, but I expected consistent information and a clear explanation of what happened to my payment. My refund issue remains unresolved.
In my first chat, a guy Ben told me that refunds for cancelled orders are automatically generated by the system and that the 24-hour policy does not determine whether a refund was generated. However, Ben ended the chat without resolving my refund concern.
I contacted support again and was assisted by Bella. Bella gave me a different explanation, saying that the refund could no longer be processed because more than 24 hours had passed. I repeatedly asked for clarification about the refund status, but I kept receiving the same 24-hour policy response instead of a clear answer.
I understand that policies exist, but I expected consistent information and a clear explanation of what happened to my payment. My refund issue remains unresolved.
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Please
Please make it for ipad, tablet i am very happy if you do!
Bad update
The new update took away the vouchers I used to use. There’s no vouchers for cash on delivery. Only vouchers for cards or online pay. This isn’t fair. I want the vouchers back. Why bother updating when you are going to downgrade??
