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Ford Charge Station Pro Setup

Ford Charge Station Pro Setup

by Siemens AG

122 ratings
69 reviews
🔧 Utilities
Free

Details

  • Released
  • Updated
  • March 23, 2022
  • April 11, 2023

Developer

Siemens AG
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Ford Charge Station Pro Setup screenshot #1 for iPhone
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Ford Charge Station Pro Setup screenshot #5 for iPhone
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❓5 answered
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About

This application guides users through the setup of their Ford Charge Station Pro, enabling Wi-Fi connectivity and FordPass account registration. It also facilitates the Intelligent Backup Power setup if compatible home equipment and vehicles are present. Post-setup, the app allows for management of charge station connections and viewing of details.

✓Wi-Fi connection setup
✓FordPass account registration
✓Intelligent Backup Power enabling
✓Charge station connection management
✓View charge station details
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What users say

Summarized from real user reviews of Ford Charge Station Pro Setup. Based on 122 reviews and a 1.5/5 average, it highlights the 3 positives and 11 negatives reviewers mention most about this Utilities app.

Positive things

  • ✅Works reliably once successfully connected
  • ⚡Quick setup process for successful users
  • 📱Integrates with FordPass app for monitoring

Negative things

  • 🐛Persistent WiFi connection failures
  • 🔄Requires separate app instead of FordPass integration
  • 😤Extremely poor user experience during setup
  • 🆘Inadequate customer support
  • 🔌Frequent disconnections and loss of connection
  • ⚠️Confusing and non-intuitive interface
  • 🔐Circular reference and infinite loop errors
  • 💥App crashes when syncing with FordPass
  • 🚫Amperage control slider doesn't function
  • 📍WiFi settings button directs to wrong location
  • 🔧Requires physical reset button access for troubleshooting
See all reviews

What's New in Ford Charge Station Pro Setup

1.6.0

April 11, 2023

Please test new version: 1. Multi Language Support (Spanish, French) 2. Improved Commissioning and Search Station Performance 3. General UI Improvements 4. Bug Fixes

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User reviews

Most RecentHighest RatedLowest Rated

What a POS

I’ve spent over an hour on multiple occasions trying to get this damn app to work. … nope. Every time I log in I have to re initialize it and reset the breaker and unplug the car and try again.
Taysky_Taysky_

App Won’t Work

Won’t connect. Even electrician said “you should have read the reviews, that app is terrible” Truck charges as expected. I like my truck hopefully ford will get some solid updates and get this working
Tegrinb123Tegrinb123

Terrible Setup

Won’t connect to Wifi. On with support 30min to no avail. Can’t find Wifi. The “Wifi setting” button takes you to the Apps list instead of Wi-Fi settings.
SalientGuySalientGuy

Useless

Circular reference in the app. Should take it off the App Store.
Johnvo2001Johnvo2001

Trash

Seriously. There’s a reason Ford is giving these chargers away. Go get literally any other brand of charger, these are garbage.
ZuggetZugget
See 64 more reviews

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User experience

🐞

Reported Bugs

12 issues

App fails to detect charger on home network

Bug

WiFi connection drops repeatedly even with strong signal

Bug

Setup process enters infinite loop between CSP and FordPass apps

Bug

Amperage slider (6A-80A) does not control actual charging rate

Bug

App crashes when attempting to sync with FordPass

Bug

Incorrect password/access code validation during WiFi setup

Bug

Charger becomes undetectable after failed setup attempt

Bug

App freezes during connection process

Bug

WiFi settings button navigates to app list instead of WiFi settings

Bug

Charger stuck in reset mode after support-recommended troubleshooting

Bug

Access Control settings option missing for some users

Bug

Manual FordPass connection fails with 'wrong ID' error despite correct credentials

Bug
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Requested Features

7 requests

Integrate charger setup functionality into FordPass app

Feature

Add dark mode option

Feature

Implement V2H/V2G integration with Enphase systems

Feature

Improve amperage control functionality

Feature

Add scheduled charging information display

Feature

Show estimated charge completion time

Feature

Display remaining driving range estimates

Feature

FAQ

What does the Ford Charge Station Pro Setup app do?

This app guides you through the initial setup of your Ford Charge Station Pro. It helps you connect to Wi-Fi, register with your FordPass account, and configure features like Intelligent Backup Power if you have the necessary equipment and vehicle.

What are the key features of the Ford Charge Station Pro Setup app?

Key features include setting up Wi-Fi connections, registering with your FordPass account, enabling Intelligent Backup Power, managing charge station connections, and viewing detailed information about your charge station.

Is the Ford Charge Station Pro Setup app free to use?

Yes, the app is free to download and use. There are no in-app purchases or advertisements mentioned for this application.

What is Intelligent Backup Power?

Intelligent Backup Power allows your Ford Charge Station Pro to provide power back to your home during an outage, using your compatible Ford electric vehicle as a power source. The app guides you through enabling this feature.

What is required to use the Ford Charge Station Pro Setup app?

You will need a Ford Charge Station Pro, a compatible Ford electric vehicle, and potentially specific home equipment for features like Intelligent Backup Power. The app will guide you through the specific requirements during setup.