FreedomVoice User Reviews

What users say

Top reviews

scam

this app never worked. I wander if the service is actually legit at this point. 3 months in and I’m not able to make calls

New update broke app

Voicemail to text no longer works. That was a useful feature. Now there’s nothing!

This company is going backwards, not forwards. Very stupid app reverse development.

Still doesn’t work

I don’t know what they’re doing but the app, to place business calls OUT does NOT work. “Internal server error”. It worked one day and never again. At least incoming calls reach me without issue but that doesn’t use the app.

Please fix this app already!

No text

Texting has been turned off. Wish you could at least say STOP because texts are still coming in.

Cant make calls

Keep getting recording to check app settings or check caller ID. The app does not have setting to go to and caller ID is correct but still cannot make calls. Useless app.

Text never works

This app has sucked for yes. I can’t text out again.

App failure

Calls do not come through on the app. It comes through directly through my phone which means when I miss a call I can’t tell who called

Doesn’t work at all

Downloaded the app. Entered username and password and just get a blank screen. Repeated attempts; same result. Garbage app.

Fix the App

I’ve been with this business since 2018, and they have a lousy app that makes me login again all the time. Won’t respond to my trouble tickets. Customer care doesn’t care and are equally bad. If I could give a zero, I would. I also can’t get or send texts without a bunch of garbage that I don’t have to give them.
Show more

Made a call using the FreedomVoice app

Despite what the other reviews say it does work. You do have to enable caller ID. You do have to use your own cell number and it will use the caller ID of the number you have with FreedomVoice.
Would like to be able to delete texts received

Texts Received

Just block them. Cannot reply to stop and they continue to come

Pick any other option

Terrible useless customer service. The only service like this where you can’t register a local number to use. Garbage!

Dialing

Been a FreedomVoice customer for 12 years. But now when I type the phone number the 8th digit of the number gets swapped for the 7th number and I can’t make any outbound phone calls because the keypad enters the phone number incorrectly and I can’t copy paste the phone number I want to dial. Please fix this bug. I need to dial out!
Show more

Doesn’t work

Just updated. There’s nothing on the app. It’s blank. Plus the app didnt work before. Would send text. Had no callee info
Crashed all the time.

Sad

Why is this app not being updated adequately? Y’all are lucky this service is cheap.🤬

Unreliable

I would love to read and respond to actual text message unfortunately there is a horrible delay for 5-7 or longer before you can read or call someone. App needs a complete upgrade.

Worst app EVERRRRRRR

I would think after Godaddy acquired this “company” they would have put ANY EFFORT AT ALL WHATSOEVER into this app but they don’t even fix normal bare bones minimummmmmmm functions! It’s free to download so u be the judge. Literally can’t b a more poorly designed app on the planet ever created that is worse than this app. it’s as if a five year old created it. Seriously!
Show more

A Hassle to deal with

The phone service itself is great however, the app is horrible. it constantly crashes and won’t allow me to update client. I’ve deleted the app and reinstalled it and nothing seems to work.

App won't make outgoing calls

Incoming calls work; they are to my personal phone, then go to Freedom Voice message if I don't pickup. BUT I can't make an outgoing call, after dialing the number in the app, a box with a different, unknown number and Call or Cancel options pops up and there is no way to make the outgoing call.

Tech support tried their best but couldn't solve it, nor did they have any means to escalate it.

Don't buy this program!
Show more

SCAMMERS

I asked them to cancel my membership 3 months ago and have still been getting billed.
They are scamming me knowingly

NEVER DOWNLOAD THIS APP