Very efficient driver
A great driver thank you
Americans beware
I got scammed on my very first ride, came to Italy for our honeymoon and had a very important dinner reservation so I pre booked a ride because I didn’t want to rely on a regular taxi, however after booking the ride and being charged €30 we were shocked to see the driver leave as we were walking to his car. We were close enough for him to initiate the ride and he literally started the ride and left without us. We watched his pin on the map in disbelief as he drove all the way to our destination without us in the car. Being left with no other choice we got a taxi the old fashioned way, and even with “tourist pricing” it was only €16 for a 12 minute ride. So this app charged us DOUBLE and didn’t even take us. we escalated the matter with customer service and they said there’s nothing they can do. Fellow Americans beware, this app protects the drivers that scam you.
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Didn’t get the 10€ discount
Driver was clueless about the pin code promo
Scam company
Got charged an incorrect cancellation fee after waiting for nearly an hour. Been trying to dispute it for 3 weeks now and you can never speak to someone. Have sent multiple complaints and had zero replies. Joke customer service. Terrible app. Drivers just cancel on you for higher fares and they don’t get charged for cancelling. Don’t use them
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Charge
Was quoted 33 euros on site with first time discount and then charged 53 euros will not be using again very dissatisfied
