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Freenow by Lyft - taxi & more

Freenow by Lyft - taxi & more

Taxis in a tap

52K ratings
1367 reviews
With Ads#90 in free Travel
✈️ Travel
🗺️ Navigation
Free
With Ads

Details

  • Released
  • Updated
  • May 17, 2011
  • July 29, 2026

Features

Developer

Intelligent Apps GmbH
✨Promote your app ✨
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📈no. 90
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🔄6+ apps
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❓5 answered
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📦~ in 6 days
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About

This app provides reliable taxi services and a variety of other transportation options across 9 European countries. Easily book rides, rent cars, purchase public transport tickets, and pay securely within the app. Enjoy features like pre-booking, in-app chat with drivers, and trip sharing for a seamless travel experience.

✓Book trusted taxis
✓eScooter, eBike, eMoped rentals
✓Carsharing and private hire
✓Public transport tickets
✓Car rental
✓Secure in-app payments
✓Airport transfers
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What users say

Summarized from real user reviews of Freenow by Lyft. Based on 52K reviews and a 4.8/5 average, it highlights the 3 positives and 5 negatives reviewers mention most about this Travel app.

Positive things

  • 🚀Convenient taxi-hailing
  • 🕰️Punctual drivers
  • 👍Reliable service

Negative things

  • 🚫Unreliable driver availability
  • 💰Overcharging and misleading pricing
  • 🔍Inaccurate location tracking
  • 🤖Poor customer service
  • 🚗Uncooperative drivers
See all reviews
+1

What's New in Freenow by Lyft

13.49.0

July 29, 2026

Keep your Freenow app updated for the smoothest rides yet. Freenow remains the London licensed PHV operator. We're always improving to make your journeys effortless and reliable. What's new: - Behind-the-scenes polish and fixes Love the updates? Share your thoughts with a review.

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Charts

Top Free

📈 90+4

Travel

This app rose +4 positions in Travel chart.

Last updated on August 5, 2026.

User reviews

Most RecentHighest RatedLowest Rated

Love this app

Being able to summon a black cab when I need one has been a game changer!
mdillymdilly

Zero support in crisis

I would never use this company again after receiving absolutely zero support when the taxi we were in broke down on the freeway in Athens halfway to the airport to catch a flight. I contacted the help option in the app & asked for help. All I got was there stupid chat bot promising me someone will be in touch soon. I got no further responses. Better off with uber.
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Frednerk123Frednerk123

Shahzad is a wonderful driver

Shahzad showed up on time and carried all our heavy luggage!
The OmeThe Ome

Freenow

App should not be called Freenow my trip was expensive
Little bit/LadyLittle bit/Lady

Awful experience

I booked a taxi from the airport and paid. All was fine and awaited driver details. Baring in mind the taxi was booked for just after midnight so very few other options. It kept me hanging until the time I booked and I waited for 40mins. Then final told me no driver available! What a joke. Will delete the app and never use again. Left stranded in the middle of the night
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BroadstarBroadstar
See 1362 more reviews

User experience

🐞

Reported Bugs

2 issues

Booking cancellations without notice

Bug

Inconsistent app functionality across locations

Bug
✨

Requested Features

3 requests

Option to tip after the ride

Feature

Ability to change pickup/drop-off details

Feature

Better integration with payment methods

Feature

FAQ

What does Freenow do?

Freenow is a comprehensive travel app that connects users with reliable taxis and a variety of other transportation options across 9 European countries. You can book rides, rent eScooters, eBikes, eMopeds, use carsharing services, and even rent cars for longer periods. The app also allows you to purchase public transport tickets in select locations.

What are the key features of Freenow?

Key features include booking trusted taxis with professional drivers, accessing flexible travel options like eScooters and carsharing, purchasing public transport tickets, and renting cars. The app also offers effortless and secure payments via card, Google Pay, Apple Pay, or PayPal, as well as smooth airport transfers and the ability to prebook taxis up to 90 days in advance.

How much does Freenow cost?

The Freenow app itself is free to download and use. The cost comes from the actual transportation services you book through the app, such as taxi rides, eScooter rentals, or car rentals. Payment is handled securely within the app, and you may also find discounts and vouchers available.

What countries does Freenow operate in?

Freenow is available in 9 European countries, providing a consistent and reliable travel experience for users across the continent. This includes major cities and their airports, making it a convenient option for both local travel and airport transfers.

How can I use Freenow for business travel?

Freenow offers a solution for business travel through Freenow for Business. This feature simplifies business trips and expense reporting. Your employer may also offer a monthly Mobility Benefits Card for your travel, so you can inquire with your company about these options.