Horrible App. Buy a different monitor.
The worst part is that he got this style of glucose monitor because he had a stroke and struggles to test with strips. This app should be very easy for seniors to use and it’s like it was made by someone who has no concept of the needs of seniors. It’s been easier for me to drive to his house and test his glucose with strips 3 times per day than it is to reset and re-sign in to the app, only to find out the meter isn’t scanning, or is scanning off scale high.
Awful awful awful: this company should be ashamed of themselves for putting out such a gatbage product.
Response from developer
Thanks for the comment - we'll need more information to help with this issue, so please contact Customer Support at 1-888-205-8296.
Signal Loss All the Time
Response from developer
We'd like to follow up with you. Please call our Customer Care Center at 1-888-205-8296. Thank you!
Health support
Response from developer
Thanks for reaching out. We are continuing to improve the app and we will look in to this. Customer Support is available at 1-888-205-8296 if you'd like assistance.
Latest update removed useful info
Response from developer
Thanks for your comment. We are continuing to improve the app and we will look into this. We'd like to help. Please contact Customer Support at 1-888-205-8296 if you'd like assistance.
Getting better and better
I REALLY would like to see them take advantage of iPhone live widgets so I can see my updated current reading from my Lock Screen or right on my homepage without even entering the app
Response from developer
Thanks for your comment. We are continuing to improve the app and we will look into this. We'd like to help. Please contact Customer Support at 1-888-205-8296 if you'd like assistance.




