Same bug, more 2yrs later
How is it after 2yrs of flagging the following first bug, it is still present in the app, despite 3x updates?!
At times, when I hit “add note”, nothing happens. This bug drives me to despair. Forcing the app closed resolve, but nonetheless it’s highly annoying. My question, what have their app technical team being doing all this time??!! Does Abbotts customer service actually pass in this feedback?! It doesn’t appear so.
To further add, the slightly revised appearance appears to worse than before, as its edge of the field appears to overlap other text. This is only a minor gripe, whereas the above issue NEEDS TO BE RESOLVED.
At times, when I hit “add note”, nothing happens. This bug drives me to despair. Forcing the app closed resolve, but nonetheless it’s highly annoying. My question, what have their app technical team being doing all this time??!! Does Abbotts customer service actually pass in this feedback?! It doesn’t appear so.
To further add, the slightly revised appearance appears to worse than before, as its edge of the field appears to overlap other text. This is only a minor gripe, whereas the above issue NEEDS TO BE RESOLVED.
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Unhappy
I’ve been on the freestyle Libre for about 5 years moved to the 3 plus last year. All of a sudden the app isn’t working. I started a new sensor for notification that it was ready went to use it and it said scan sensor. I was so confused. I tapped the sensor again and did the same after about 20 times of doing this, I went to check if it needed an update. It did (also strange as I have auto updates on so this should have happened automatically) update still didn’t work. Restarted my phone twice nothing. I’ve now lost a brand new sensor that o hadn’t even used yet because it bugged out. It’s the weekend and I now have to wait for a replacement to be sent out as the doctors won’t give me another one Monday as I’ve had my 2 for the month. I’m really annoyed. I’m used to sensors falling off but this is crazy. I’m now trying to get back into the app and the app is just crashing. I try to open it, it half opens and then just closes. So I may not even be able to use a new sensor when one arrives.
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Works fine for me
I needed to identify prevention issues with my blood sugar related to fatigue. So far so good .
Readings not appearing on App
Following connection to the app through Bluetooth, it appears to only be loading readings during the night. It stops at about 06:00 and starts again at midnight.
Not much use when we need to monitor it during the day.
Spoke with the vet who also has access and they cannot understand why this is happening.
Any help please??
Not much use when we need to monitor it during the day.
Spoke with the vet who also has access and they cannot understand why this is happening.
Any help please??
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Does the basic thing, not more
It’s useful in that it continuously tracks your blood sugar and lets you view trends etc. but beyond that it’s a let down in terms of notifications and Apple Watch complication compatibility that would make seamlessly integrate into my life
