Keeps losing url
It keeps losing the url of our tenant every third or fourth time I open the app
Free
About
This app enhances endpoint management by integrating with Microsoft Intune. It offers modules for incident, asset, and user management, with features like real-time notifications, ticket management, and knowledge base access.
✓Real-time push notifications
✓Effortless ticket management
✓Customizable ticket views
✓Knowledge base access
✓Seamless request approvals
✓Efficient asset management
✓Secure Single Sign-On (SSO)
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What's New in Freshservice for Intune
9.10.4
July 18, 2026
- Spot VIP requests instantly with the new crown badge. - Improved Microsoft Intune app protection and compliance. - Various bug fixes and enhancements.
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FAQ
What is Freshservice for Intune?
Freshservice for Intune is a companion app designed to enhance endpoint management by seamlessly integrating with Microsoft Intune. It provides ITIL-based modules for incident, asset, and user management, aiming to streamline IT operations.
What are the core ITIL modules offered by Freshservice for Intune?
The app includes core ITIL modules such as incident management, asset management, user management, service catalog, and task management, among others, to support comprehensive IT service delivery.
How does Freshservice for Intune handle ticket management?
It allows for effortless creation, response, assignment, and management of tickets on the go. Users can edit ticket properties, respond, close, merge tickets, and execute scenario automations directly from the app.
Can I manage assets with Freshservice for Intune?
Yes, the app features efficient asset management capabilities, including scanning assets on the go using barcodes or QR codes to update inventory and optimize asset tracking.
Does Freshservice for Intune support integrations?
The app supports secure Single Sign-On (SSO) and SAML integration for efficient access. It also integrates with instant messaging apps like Slack or MS Teams for enhanced collaboration and ticket sharing.
What are the communication features within Freshservice for Intune?
It enhances communication through quick access to canned responses, file attachments, and private notes. Users can also access pending approvals with richer context for swift decision-making.
What is the update frequency for Freshservice for Intune?
The latest version, 9.8.1, was released on March 27, 2026, indicating active development and regular updates to improve functionality and security.
Is Freshservice for Intune available on multiple platforms?
Based on the supported devices, Freshservice for Intune is available for iPhone and iPod, suggesting iOS compatibility. It is a free application.
