Complete scam
Yet another company that just wants your money! I cannot tell you how much of a nightmare it’s been working with this app. Their customer service is a complete joke, they don’t send you anything but spam notifications, and there is no subscription renewal reminder. They keep hitting me with “we know this isn’t the answer you wanted” instead of just fixing the issue. This company just wants your money and once they have you, good luck trying to actually cancel. The hoops and garbage they keep putting me through instead of just canceling my subscription is wild.
Use another company! This place is a complete scam and trap!
Use another company! This place is a complete scam and trap!
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Incompetent company
Stay away from this company, their app, chat, and employees are completely incompetent. Absolutely none of their employees are consistent on their policies. Their app will not allow you to complete what is needed for them to fill your medication. Then they will just continue to bill you and will not make any exceptions due to things outside of your control. I even have it in writing that they will refund and fulfill their obligations in chat, in their app, and they are just saying that was a mistake by a rep and refuse to do so. Absolute joke of a MEME company. Will be reporting to California.
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Customer Service is Disappointing
I am extremely disappointed with my experience. I submitted my refill request after receiving the notification to do so, and I had already paid in advance for my final refill. Despite responding promptly and confirming that I still wanted my medication before my subscription expired, my request was never processed and my plan was cancelled. When I contacted customer service, I was given excuses instead of solutions, and the supervisor repeatedly told me nothing could be done.
What makes this even more frustrating is that after my subscription was later extended, the exact same refill request was processed immediately, and I received my medication within just a few days. That showed me the issue could have been resolved all along.
As a customer, I expected better communication, timely processing, and accountability. Instead, I was left feeling ignored and forced to fight for medication I had already paid for. This experience has seriously affected my trust in the company, and I hope they improve their customer service and how they handle prepaid orders so no one else has to go through this.
What makes this even more frustrating is that after my subscription was later extended, the exact same refill request was processed immediately, and I received my medication within just a few days. That showed me the issue could have been resolved all along.
As a customer, I expected better communication, timely processing, and accountability. Instead, I was left feeling ignored and forced to fight for medication I had already paid for. This experience has seriously affected my trust in the company, and I hope they improve their customer service and how they handle prepaid orders so no one else has to go through this.
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Disappointed
Unfortunately, my experience with Fridays was very disappointing. The refill policy was not communicated clearly, and as a result, I paid for a billing cycle but did not receive the medication I expected. Despite acknowledging that this was an honest misunderstanding, the company chose not to provide any accommodation or goodwill solution. Patients should make sure they fully understand the refill process and deadlines before signing up. I hope Fridays improves its communication so others don’t face the same situation.
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Didn’t work for me
Had a terrible experience and then got ripped off because I couldn’t handle the side effects and had to end my 3 month subscription. Start with one month first learn from my mistake. Customer service is terrible and I couldn’t even request a consultation to ask about my side effect experience.
Issues with logging in
Can’t log in on app or website
Talk about Harassment
I wish I could share a screenshot. They call me every hour even after I aired them to stop. It’s crazy!!
Amazing service and company.
I would recommend anyone to use fridays. I found them through a girl on tiktok named sarah and its seriously a game changer. affordable and the providers are great.
Makes everything a breeze
I’m finishing my second month with Fridays, and this app is everything. I rarely check my email (it’s basically all spam), so I almost missed my GLP-1 renewal, but the app sent multiple reminders and saved me. Requesting my prescription was an absolute breeze.
I LOVE Fridays!!!
Fridays has changed my LIFE. Between their incredible customer service and the results I’ve achieved with my health journey, I could not be more thankful for joining the Fridays family! Plus, having the app to remind me to refill my meds is pretty great for an ADHD girlie like me 😁
The best!!!
Its so user friendly and makes tracking all my important health things easy.
Makes Managing GLP-1 Easy
I’ve had a really positive experience using the Fridays app for GLP-1 support. It makes submitting refill requests incredibly easy! I’d highly recommend it to anyone looking for a structured, approachable way to start or manage their GLP-1 journey.
Easy to use & thoughtfully designed
The Fridays app is clean, intuitive and easy to navigate. Scheduling, communication and follow ups are straightforward. I especially love the notifications and reminders when it’s time for my refill. The whole experience feels personalized and not rushed. And the availability to meet with a provider or dietitian is unreal! Often I can get a same day appointment.
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Amazing!
Fridays has been a game changer for me for all my GLP-1 needs. The sign-up was easy, appointments were quick, and everything was clearly explained without feeling rushed or salesy. Communication is consistent, the support feels genuine, and the convenience of handling everything online makes it realistic for real life. If you’re looking for a legit, trustworthy option for GLP-1 care, I highly recommend Join Fridays
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Great app
Love the setup and products. Really easy to use!
All the benefits of the site in one place!
I love how easy all the items of the website are integrated into the app! Super seamless and the notifications are super useful!
GAME CHANGER! 10/10
I absolutely love this app. It’s SO user friendly - everything I need is right there. I can easily contact my wellness coaches, book appointments, and track my medications all in one convenient place. It’s fast, efficient, and a TOTAL game changer!!
the best out there
Fridays has made this whole experience way less stressful than I expected. Everything is straightforward, the platform is easy to use, and I always feel informed. I’d recommend them to anyone considering it
Works smoothly
The app is super easy to navigate, self explanatory. The tabs are on the left and it’s simple to find what you need!
Easy + streamlined
I love having everything I need in this one app. Support on the product, live chat with someone, coaching hub and all the areas to get resources and help when I need. The app is a huge reason why I chose Friday to begin with.
