Inconsistency
Once again Frontier is inconsistent with charging for carry ons for one way but not the other on a round trip flight. I fully understand that is the policy to charge for carry-on regardless but when you do it one way, liability is on the frontier agent not the passenger.
Worst App
Session timed out. You cannot update names or info for as much money as the company makes you think the app would work.
Absolutely not friendly
Frontier log in
No flights for GoWild purchase
Tons of malfunctions that lead to one problem: not being able to use GoWild.
Annoying check in
I only downloaded this app to check in until annoying and then I delete it.
Updates
Want a update Everyweek like really? Come on
Worst Airline by far
Always a terrible travel experience
Stuck in Austin
I’ve given Frontier chances time and time again. Last night I got stuck in Austin TX because they wouldn’t let me service animal on the flight. Provided them with the same paperwork it took to get there in the first place. Fool me more than once, shame on me. I will NEVER fly Frontier again. They did not refund my flight, I had to buy a new flight with a new airline who my service animal got on easily with no headache. Thank you Delta. New flight cost $480, needed to get a hotel for the night, $120. Finally just landed back home the next morning 14 hours later. I’ve never had a good experience with Frontier. Do not recommend.
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Low quality
No other airline makes you update your app every few dates. Many times you can find and buy cheaper flights on line by passing the app. Frontier is maneuvering to keep Go Wild flyers n worst possible flights, very dissatisfied!
1st time passenger
Excellent customer service experience, with my 1st Frontier Representative, Penny. Smooth flight. Clean plane. Courtesy team! Will encourage my family to flight as well with you.
Glitchy App use website
The app, has been horrible for the last month, constantly glitches for tracking flight and extremely difficult to purchase and book kept getting logged out multiple times after going through every step and entering in credit card info, made me think I had a hacker trying to steal my info, finally went online and it went through successfully, but booking flights is stressful enough for the app to be this bad. I came on here to look for an update I could have missed but nothings available yet.
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Deceiving Airline Ap
Every turn of the page for a reservation is a trick to charge a extra charge. Won’t reset passwords easily. They need to trash this whole system
Good luck logging
Login code sent to my email doesn’t work.
App keeps crashing
This app crashes a lot and makes it difficult to book tickets
Terrible
Nothing to do with the app, just save yourself the trouble and don’t fly with this horrible airline
Glitchy app, scammy company
Took forever just to log in. The app itself is glitchy and buying tickets or completing any other transaction with frontier is a headache. They try to scam you at every turn.
App doesn’t work well
I’ve never been able to book a flight or check-in with this app. It keeps on “timing out” or saying “bad request: invalid input data.” I’m pretty sure I know what an email and mobile number is, so I’m not sure what data is invalid.
Stole My Money
Tried to book a flight and payment declined twice when in fact it successfully went through. I didn't receive a confirmation email or anything but I saw the trip pop up on "My Trips". So I got double charged and now I have to wait 7-10 days for a refund??? Insane.
Fantastic app
I get to wake up every morning, at 5AM, and look at the Frontier app! It's the best. I love it. I get to lay in a bed, all by myself, all of my life! That's fantastic!
The worst app
Nothing works, can’t pull up flight, can’t check in. Nothing but errors and can’t process. Trying to check in and it won’t continue to the next page. This is why they have such a bad name. Flights suck and so does the app.
