App didn’t work- got charged money to check in
Frontier requires app to check in. App wouldn’t let me check in. They charged me 25$ at the gate to check in. Not a way to run a business for the long term
Don’t do it
All the extra fees are a ripoff!!
App problems
I have the frontier app when i go to my profile to view miles it starts loading and never stops
Difficult UI, forced updates
App is difficult to navigate and often times refreshes, causing it to lose all inputted data. Whenever there is a new update, the “Time to Update!” pop up makes the app inaccessible.
Flight voucher bonus
It would be nice if the annual $100 flight bonus voucher was posted on the app .
Wasted my time
Didn’t remember my trip in the app, forcing me to dig through emails to look up confirmation number multiple times. I should only have to do this once.
The absolute worst airline
Fly with frontiers last resort only. I checked in on their stupid app, got my boarding pass, TSA rejected it, made me go all the way back to the desk, waited forever, and they charged me $25 to reprint it. Just a scam airline.
Too many updates
Seems like the app has to be updated every other day. Why so many updates!
Loyal customer
The app never works you have to call into customer service or go online to book anything
won’t let me change seats
have been flying weekly for months. now the app won’t let me change my seat.
The mobile app is trash
I would say built within the usa no offshore as i can tell from the quality of software that it is developed outside of usa. Very bad even the pwd reset does not work.
Credits are hidden
The app is fine except when it comes to using membership perks. U have to buy basic and push the perks or credits thru later. Vs having your perks/credits readily available for application to your trip. Makes things sluggish and contiributes to missing perk benefit as well as credits.
Sub-Part Airline App
Ignore all the low-cost carrier complaints, I’m giving feedback based upon app alone. You have to put in your FF number and TSA number every flight. Its impossible to book a Go Wild solo trip for my kid from my account. There’s no I’m not flying button. Doesn’t save boarding pass to Apple Wallet. Just sub-par all the way around and these are easy things to fix too. On top of that they do feedback pops-ups. Thanks for the reminder - here’s your 1 star.
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Awful
Everything about purchasing a flight on frontier is frustrating. Pop ups and having to reject offers left and right. GoWild!! Go f yourself
Not able to unselect seats at check in
I want to be able to unselect seats at check in. App forces you into paying 20 for seat and won’t let you deselect the seat. What a scam. I’m ok with them charging extra for all the things, but let me choose to sect or not select. Don’t force me to pay for a seat choice in order to check in. Lame app.
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Frontier member for years
Can’t local my file or information.
Worst app
It doesn’t let me checkin on my mobile app
Customer service cannot help app
I have spent so much time with frontiers customer service and even they cannot resolve the app problem. The app continues to prompt me to complete my profile, but then will not accept the information. It continues to prompt me to add my birthday that has no spot to add it. Beyond frustrating.
Frontier Ease
The Frontier app is very intuitive for navigation. I especially appreciate being able to see my seats as soon as I select Manage My Flight. I love how easy it is to purchase tickets on their app. Everything is easy to read and find. I have built airline websites so I have expectations which are certainly met by Frontier.
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App won't allow me to check in after putting in correct information multiple times times
Wouldn't allow me to sign in so I sent for a new password and it wouldn't take that either . Very inconvenient
