Worthy of NEGATIVE 5 stars
I wish I could give it at least one star. All it had to do was let me log into my account at least after 10 separate attempts. Oh, well…
I didn't even bother with this app.
This app is somehow worse than the website, which is already awful. In the site, I can't find the logout button, many links send you on an infinite loop between the page you were just on and the login page, and you get timed out quickly, which causes you to receive an error stating "Your requested URL has been rejected" when trying to log back in, even with a cleared browser cache. Just absolutely awful. I'm truly sorry your employer has decided to use Ascensus.
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Needs work. A lot of work.
Doesn’t launch.
It’s a trash app
I could never have access. I always have to do everything online.
It doesn’t work
Don’t download it
App is Trash
It will not let you log in. I can log in all day long on the website, but to manage from the app, it won’t even let you get in. Garbage app
Does not work
Like most others here, i can’t even login. Waste of time. Should be removed from the App Store.
Can’t login
I’ve double checked multiple times that I’m entering the same username / password as I am on the website (which gives me no issues logging in) and it still doesn’t allow it or offer a solution
Don’t Download
Login doesn’t work, not an app that works.
Doesn’t even allow me to login
Tried to login several times says I username and password doesn’t exist, but when I open a web browser I am able to log in no problem
Login doesn’t work
Even though I can login online just fine, I can’t even login the app. Frustrating.
doesn’t function
No funciona papi
Unable to log in
Based on my experiences and the reviews I’m suspicious this app is a credential harvesting attack.
Log in doesn’t work
They can’t build an app but can handle my retirement money.
Can’t Login
I can’t login, and seems many others say the same. Don’t bother with downloading this app until they fix this.
Trash app
Waste of time, energy and memory to download. Maybe this is for a specific plan other than mine, but that should be communicated somewhere. Use the website and save it on your Home Screen.
STEER CLEAR - TOTAL WASTE
Login is broken. Not much to say after that.
Fake app
This app got to be fake because I can’t login but I can on the website
The only thing this app tracks is how fast my patience retires.
I downloaded the FuturePlan Retirement Tracker expecting to track my future. What I got instead was a masterclass in digital disappointment. Logging in online? Smooth as butter. The app? More like expired margarine — it just sits there, kinda greasy and definitely not working.
Opening this app is like yelling into a void. It freezes, crashes, or just stares at me like I’m the problem. I’ve had better conversations with my toaster.
I’m genuinely baffled that someone got paid real money to build this. Did they use MS Paint? Was this a group project where everyone forgot it was due? Even the loading screen looks like it’s considering early retirement.
Do yourself a favor — stick to the website or go old-school and use an abacus. At least the abacus won’t crash.
Opening this app is like yelling into a void. It freezes, crashes, or just stares at me like I’m the problem. I’ve had better conversations with my toaster.
I’m genuinely baffled that someone got paid real money to build this. Did they use MS Paint? Was this a group project where everyone forgot it was due? Even the loading screen looks like it’s considering early retirement.
Do yourself a favor — stick to the website or go old-school and use an abacus. At least the abacus won’t crash.
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Can’t log in
The app literally does not log in with valid credentials. I am unsure how the aggregate review is anything more than 1 star — it is literally unusable.
