Tirzepatide patient
My first visit with Dr Banjo and I found her to be very helpful answering my questions quickly and honestly.
Amazing care
I've never been heard or treated as an expert on my body than with all the Providers I have been seen by with this practice. I know when "things ain't right " and am listened to by these Providers who take my "expertise " into consideration when making decisions. Thank you!
Very disorganized and glitchy
Avoid this company, there have to be better ones out there. First the positives:
Until the abrupt end, I generally got my medicine on time and the providers were great.
The negatives:
-The website is glitchy. It kept messing up the time zone for my appointments. Once it scheduled my appointment hours before the actual time, then it scheduled it later.
-Then for months every time I opened the app it told me I had missed an appointment and made me fill out a form.
-The staff is not well trained. I needed anti-nauseas and for the first year I called and they would sent it to my pharmacy. Then all of a sudden it was very inconsistent. Sometimes it would work as it should, other times I had to contact them 8 times, set up a video call, just to be told by the provider I didn’t need a call to get anti-nauseas, I just had to call in.
-They abruptly canceled my service right after my 4 month payment, but rather than just saying my plan was canceled and I needed to sign up for a new more expensive plan, they made up a story that I was inactive and didn’t respond to 3 emails. They told me I would still have service for 3 months if I didn’t get a new plan. When it came time for my medicine, they said I couldn’t get anymore, I only had access to the website for those 3 month. What good is that? I had to call them and request a refund for those useless 3 months. And then I was scrambling to get my meds. I found a different company that was less expensive and better run.
Until the abrupt end, I generally got my medicine on time and the providers were great.
The negatives:
-The website is glitchy. It kept messing up the time zone for my appointments. Once it scheduled my appointment hours before the actual time, then it scheduled it later.
-Then for months every time I opened the app it told me I had missed an appointment and made me fill out a form.
-The staff is not well trained. I needed anti-nauseas and for the first year I called and they would sent it to my pharmacy. Then all of a sudden it was very inconsistent. Sometimes it would work as it should, other times I had to contact them 8 times, set up a video call, just to be told by the provider I didn’t need a call to get anti-nauseas, I just had to call in.
-They abruptly canceled my service right after my 4 month payment, but rather than just saying my plan was canceled and I needed to sign up for a new more expensive plan, they made up a story that I was inactive and didn’t respond to 3 emails. They told me I would still have service for 3 months if I didn’t get a new plan. When it came time for my medicine, they said I couldn’t get anymore, I only had access to the website for those 3 month. What good is that? I had to call them and request a refund for those useless 3 months. And then I was scrambling to get my meds. I found a different company that was less expensive and better run.
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The NP, Dr. Lady Atehortua
Excellent news
Scam
Wow. If only I could actually use and open the app that I pay way too much for every month. Can’t even get prescription or open to call customer service because a website doesn’t exist. This is a scam.
